While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Papa Johns Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Papa Johns Pizza? Submit your Papa Johns Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 8 complaints about Papa Johns Pizza over the last 12 months. The graph below shows a monthly breakdown.
Curious about Papa Johns Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Papa Johns Pizza. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Papa Johns Pizza by calling 1-877-547-7272. If you want to reach out to Papa Johns Pizza through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from H122 on 19 February 2023 about Papa Johns Pizza.
Hello on February 18,2023, I ordered a medium cheese pizza an order of 15 chicken poppers and a Mountain Dew. When my food arrive I was handed no receipt and realized my Mountain Dew was missing when I went to... Read more
Complaint from Donovan White on 10 February 2023 about Papa Johns Pizza.
The general manager Corey I used to work there but quit due to the seriousness of this issue and implanting on trying to file a class action lawsuit with other coworkers. As long as I work there and as long... Read more
Complaint from Laura mcghee on 09 January 2023 about Papa Johns Pizza.
Pizza was horrible look like a kid made it it was although on the outside very little cheese and toppings in the middle and the sauce was pounds of sauce on it Read more
Complaint from Stcindyo on 17 October 2022 about Papa Johns Pizza.
@ 2 pm I called store for delivery of papa pairing special for 2 pepperoni pizzas and 3 wings 7.99 each. Totaling 43$ she said it would be 40 min. Let me tell you I had to call back 6... Read more
Complaint from SPANNz2016 on 13 July 2022 about Papa Johns Pizza.
I ordered 2 16 pc chicken I got home the chicken was burnt not 1 but both boxes were burnt I've been going to this location for years and this is the 3rd time my order was. Messed up I... Read more
Complaint from Mcootsy on 31 March 2022 about Papa Johns Pizza.
I ordered 2 pizzas from papa johns. When i get there to pick up both pizzas were cold and not really cooked completely. The stuffed crust pizza the cheese wasnt melted in crust. The sausage and pepperoni with five cheese... Read more
Complaint from ralphyroo63 on 30 March 2022 about Papa Johns Pizza.
I had order 2 large pizzas, 1 was a Large BBQ chicken the other was a Large Pepperoni special. 2 Liter of Mountain dew 3 ranch sauces. My order wasn't delivered, it was left outside of the... Read more
Complaint from allenjaelynn@icloud.com on 14 February 2022 about Papa Johns Pizza.
I had placed an order prior to picking it up and was on time (actually early) to pick it up we did not get the order until almost a half an hour after the pick up time. Then we got... Read more
Complaint from kevinmurphy on 10 February 2022 about Papa Johns Pizza.
I ordered the new New York Pizza that can fold to eat if you desire to do so. The Pizza seemed old and over cooked as the peperoni was all curled up and over cooked. The cheese ... Read more
Complaint from executioner on 03 February 2022 about Papa Johns Pizza.
on jan 11th i got a dry pizza when i ordered an extra cheese. when i called back to complain they promised a free large with a topping same as before with no dead line, they said ill be in... Read more
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