Papa Johns Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Papa Johns Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Papa Johns Pizza's offerings.

Sentiment data last updated on March 28, 2024

Papa Johns Pizza complaint process

Do you have a dispute or had a bad customer experience with Papa Johns Pizza? Submit your Papa Johns Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Papa Johns Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Papa Johns Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Papa Johns Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Papa Johns Pizza complaints chart

We have received 8 complaints about Papa Johns Pizza over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Papa Johns Pizza complaint statistics

Curious about Papa Johns Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

33
Total complaints
33
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 33 ratings

How to contact the customer service of Papa Johns Pizza?

Below, you will find the contact information for the complaint department of Papa Johns Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-547-7272
Contact form:

You can contact the customer service of Papa Johns Pizza by calling 1-877-547-7272. If you want to reach out to Papa Johns Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Papa Johns Pizza reviews: (33)

Authentic experiences shared by our community for your benefit.

Horrible service

Complaint from Juanita anthly on 24 December 2023 about Papa Johns Pizza.

Co workers weren't able to eat on their break. Called and placed order at 12:49 but pizza didn't get to us until 2:10 pm. Called the store she kept hanging up on me, while trying to tell manager the pizza... Read more

Comments: 0
Rating:

Got order wrong, won't answer the phone to resolve

Complaint from Glennw on 11 September 2023 about Papa Johns Pizza.

Order 2 Papadias, got one correct, other not even close. Called number to resolve, store kept hanging up the phone without answering. Called customer service for help, they tried to get through but couldn't. Then proceeded to tell me they... Read more

Comments: 0
Rating:

Wrong pizza 2 times

Complaint from Stephanie Merritt on 28 July 2023 about Papa Johns Pizza.

728 2023 I ordered a pizza New York style pepperoni with banana peppers black olives green peppers mushrooms and onions they sent the first one out here had no pepperonis on it so I called them they sent another one... Read more

Comments: 1
Rating:

Bad pizza

Complaint from Lisa oliver on 23 June 2023 about Papa Johns Pizza.

Ordered 3 pizzas and other things nearly $99 and the pizzas were burnt on bottom and all ingredients were very watery. The pizzas were not worth it. All toppings slide off because of it being so wet Read more

Comments: 0
Rating:

Management

Complaint from Willie318 on 20 June 2023 about Papa Johns Pizza.

All the MANAGERS ARE RUDE AND DISRESPECTFUL STORE NIT UPTODATE DISTRICT MANAGER SHILPAN PATEL RUDE AND DONT CARE ABOUT WHAT ANOTHER EMPLOYEE SAY ALL THE MANAGERS ARE RACIST AND ON DRUGS AND HAVING SEX IN THE BATHROOM Read more

Comments: 0
Rating:

bad customer experience

Complaint from 43067 on 22 February 2023 about Papa Johns Pizza.

I attempted to order a pizza online and due to the phone service, I was unable to complete the transaction. I called and attempted to order the pizza, the lady who answered the phone was having issues and transferred... Read more

Comments: 1
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?