Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 285 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Dlbjr19 on 14 February 2020 about McDonalds.
I went into McDonald’s and ordered two sausage and egg McMuffin. I stood and waited 15 minutes watching people who ordered after me get there food and leave. They kept telling me my food would be up in a minute.... Read more
I came in around 4:30 and tried to get breakfast before work,and wasn't able to one guy just staired atme and not one persontried to help me so I left and went to HARDEES and this was on Brownsferry Rd... Read more
Complaint from Kelley on 09 February 2020 about McDonalds.
I went inside to order at 2:30 in the morning on a Saturday or a Sunday should I say asked about the the reason for why they're only serving breakfast and only accepting cash the cash here explained to me... Read more
Complaint from Mcox on 07 February 2020 about McDonalds.
I ordered a 4 piece nugget happy meal and customize it for 2 more nuggets to make a 6 piece when I got home it only had 2 nuggets in a 4 piece box and fries were old while I... Read more
Complaint from agnes on 30 January 2020 about McDonalds.
To whom it may concern: My complain refers do GTA (Toronto) McDonald's restaurants. Not sure what is happening with customer service at McDonalds restaurants but it seams that they cannot get simple order right. The only thing I purchase at McDonald is Coffee... Read more
Complaint from JennyWilliams1687 on 27 January 2020 about McDonalds.
I was bullied and taunted by Male coworkers in the clock and threatened by a Male young manager, at location of Mcdonalds 1725 Henderson Dr. Lorain,Ohio 44052 on 125 evening while on the clock...I am medically disabled worked part time,... Read more
Complaint from D Long on 25 January 2020 about McDonalds.
FOR THE LAST 2 NIGHTS THE 3 CHOC CHIP COOKIES THAT IVE GOTTEN HAVE BEEN HARD AS A ROCK.... AND IM A REGULAR CUSTOMER AT LEAST 3-4 TIMES A WK. Read more
Complaint from tmedina143 on 23 January 2020 about McDonalds.
My husband and i went to eat at mcdonald's on revere beach parkway thriugh the drive thru and then then my husband took a bite out of his sandwich and then got sick outside and when he showed me... Read more
The Manager at this location is extremely LAZY! Today is a snow storm and all the spots in front of this McDonald's are filled with snow! They have over 5 people working or should I say staring at their phones... Read more
Complaint from A jones on 18 December 2019 about McDonalds.
Ordered food as usual and after the 20 min drive home to feed the family, half the order was missing..ordered nuggets and only received the sauce, 3x xhips only got 1 and then they where upside down in the... Read more
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