Our sentiment meter has detected that Marriott complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marriott, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 29, 2024
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We have received 3 complaints about Marriott over the last 12 months. The graph below shows a monthly breakdown.
Curious about Marriott's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Marriott. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Marriott by calling 1-800-535-4028. If you want to reach out to Marriott through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Csanchez75 on 19 September 2022 about Marriott.
We stayed at the Marriott Hotel for 11 days. During our stay the room was never vacuumed. We would come from the beach and there would be sand on the carpet. I would have to use a towel to sweep... Read more
Complaint from Marriott Bonvoy 988558490 on 24 July 2022 about Marriott.
I left garment bag in room 319 July 21,2022. I called housekeeping the next day and describe what was left, the closet door to room was all a mirror and I forgot it was a closet. Once I... Read more
Complaint from Aloha70458 on 01 July 2022 about Marriott.
I had a horrible experience at the Marriott at the Christiansburg, VA location. I tried to call the manager but of course she did not answer or have voicemail set up. A few minutes after checking into our... Read more
Complaint from fg301 on 09 June 2022 about Marriott.
Card was charge without my express written consent authorization. I called and complained they claim i made a reservation and i never showed up i demanded proof a reservation was made since i found no indication on my account of... Read more
Complaint from MdCTRocyMtn on 27 May 2022 about Marriott.
Arrived 20-May and checked out 23-May. Upon arrival hotel parking lot and lobby entry was obstructed blocked with tracker trailer, movers and furniture on rollers. The conditions of the front of the building. as well as, the lobby... Read more
My laundry was stolen and never returned Read more
Complaint from wisdomseaker on 08 March 2022 about Marriott.
I am currently packing to leave a full 6 days early because my wife checked in late last night due to a mix up in flights and the room she got has a pounding noise in the wall and also... Read more
I stay in your properties 8 months a year you just lost a customer over the disgusting crap you call breakfast. How low can you go with this, no one eats it they’re so bad they get recycled... Read more
Complaint from olenkelley on 02 February 2022 about Marriott.
Today, I attempted to reserve a room at the Springhill Suites in Maple Grove, MN for June 23-25th, 2021. My husband and I will be in the MPLS area for a wedding. We looked forward to staying at the same... Read more
I need to get a call from corparte now! There are no magagers here! My room is filled with bed bugs and fleas. I have bits all over my body! Will be calling the health dept on monday and my... Read more
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