Marriott complaint: UNAUTHORIZED USE OF MY CARD ON FILE

on 09 June 2022 about Marriott in category Hotels / Motels

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My complaint:

Card was charge without my express written consent authorization.
I called and complained they claim i made a reservation and i never showed up
i demanded proof a reservation was made since i found no indication on my account of a pending , current or future reservation which was warrant a charge on my CC Marriot never furnished this To top it all off my Credit card company is indicating the card was Manually keyed in????

Suggested solution:

100% refund of funds and investigation into who made the reservation
and if this is identity theft related

Read: 34 Comments: 1
Rating:

Comment by poster of the complaint fg301

3 months ago - issued was resolved.

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