John Player Cigarettes Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.

Sentiment data last updated on April 27, 2024

John Player Cigarettes complaint process

Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about John Player Cigarettes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

John Player Cigarettes complaints chart

We have received 26 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.

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John Player Cigarettes complaint statistics

Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 452 ratings

John Player Cigarettes reviews: (452)

Authentic experiences shared by our community for your benefit.

Unsatisfied with product

Complaint from Anaiskate on 09 November 2020 about John Player Cigarettes.

Hi, I bought a pack of pjs players real red and 4 of the cigarettes so far have only been half filled with tobacco. The loose tobacco is in the pack. Read more

Comments: 0
Rating:

Damaged cigarettes

Complaint from Dazzie on 09 November 2020 about John Player Cigarettes.

Purchased JPS Real Red Super kings. There was a total of 10 cigarettes damaged. The filters were either broken or not fitted properly. Read more

Comments: 0
Rating:

Jps players

Complaint from Debra123 on 04 November 2020 about John Player Cigarettes.

I brought 200 jps players real red super kings from Asda in chelmsley Wood Birmingham. The filters wasnt put on properly so they couldn’t be smoked this happened on over half of the cigarettes I brought. Read more

Comments: 0
Rating:

Filters not sealed

Complaint from Margaret Derouchie on 01 November 2020 about John Player Cigarettes.

I smoke a pack a day John players bold king size at the price they cost getting cigarettes that are defected isn't right if I wanted to smoke a lighter cigarette I'd buy lighter ones but minute I take a... Read more

Comments: 0
Rating:

Fillter

Complaint from Reggie2018 on 31 October 2020 about John Player Cigarettes.

Well I have brought to packs of real blue cigarettes and one cigarette in each packet had no filter in them so can not be smoked I just wonder what you are going to about the Read more

Comments: 0
Rating:

Terrible dry taste

Complaint from mazdaman on 30 October 2020 about John Player Cigarettes.

I have been smoking JPS Black for the past 50 odd years and recently have noticed a complete change in the taste. After smoking one it leaves a terrible dry taste in my mouth. Why have you changed the recipe? Read more

Comments: 0
Rating:

Cigarette

Complaint from Sueg on 28 October 2020 about John Player Cigarettes.

Hi I bought a packet of Jps bright from my local co op store and all the ends are white I think something has gone wrong on your production line. Read more

Comments: 0
Rating:

Quality

Complaint from Janine on 26 October 2020 about John Player Cigarettes.

I have recently changed to Horizon blue 50gm tobacco. I have found a sizeable amount of “unsmokeable “material in the last few pkts I have bought. Often these are long wide flat pieces of tobacco that resembles bark more than... Read more

Comments: 0
Rating:

only 19 in packet

Complaint from Pip on 16 October 2020 about John Player Cigarettes.

I bought 100 JPS Players Green Filter Superkings from my local Asda Store in Walton Liverpool and all 5 packs only have 19 cigarettes in them, I have opened all the packets to insert a menthol flavour infusion the packs... Read more

Comments: 0
Rating:

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