Cigarette not to specification
Complaint from Gfrancis on 14 October 2020 about John Player Cigarettes.
Cigarette not form as normal to process Read more
John Player Cigarettes complaints
John Player Cigarettes Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.
Sentiment data last updated on April 19, 2024
John Player Cigarettes complaint process
Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about John Player Cigarettes?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
John Player Cigarettes complaints chart
We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.
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John Player Cigarettes complaint statistics
Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
452 ratings
John Player Cigarettes reviews: (452)
Authentic experiences shared by our community for your benefit.
LOOSE TOBACCO
Complaint from John Griffin on 07 October 2020 about John Player Cigarettes.
Good Day. The last 6 packages of Players Original cigarettes that I have purchased seem to be of low quality. The tobacco is not tight and they all fall apart when I flick the ashes off the... Read more
Deformed cigarette
Complaint from Brad player on 28 September 2020 about John Player Cigarettes.
Deformed cigarette filter paper is not cut or glued properly this is not the first time I got one I had bought a pack last week and thought oh 1 in a million defected cigarette isn’t bad and 1 week... Read more
bad smokes
Complaint from Hoople21169 on 26 September 2020 about John Player Cigarettes.
My cigarettes aren't properly sealed near the filter smoke is coming out there and I can't get a proper drag of a cigarette this is happen to five of my smokes. so far and I haven't seen the rest... Read more
Tips
Complaint from prue1956 on 23 September 2020 about John Player Cigarettes.
I bought a 20 packet of John Players Bright and the tips are white....Why? Read more
Cigarette change?
Complaint from Ifneedb on 20 September 2020 about John Player Cigarettes.
I bought 40 JPS Bright and the whole cigarette including the filter is white. Have you changed them? It is usually white cigarettes and brown around the filter. Not a good smoke at all. I can send a picture if... Read more
dry tobacco
Complaint from monkey12345 on 19 September 2020 about John Player Cigarettes.
bought from Tesco and within half hour took it back as was so dry when opened but was told they cannot replace it also no green papers, have always smoked jps gold leaf, Read more
Smokes causing my nanna to hurt
Complaint from ExplainingComplaining on 18 September 2020 about John Player Cigarettes.
I am sending in this complaint on behalf of my nanna as well let's face it.... She wouldn't know how to even find the internet app on her phone let alone know how to do this. My nanna has been... Read more
Unhappy customer
Complaint from trestrail89 on 14 September 2020 about John Player Cigarettes.
3 times I have brought cartons of 20s and everytime one or two packs are missing a smoke or two. Now im a long time customer but smokes are so dam expensive now I expect all the cigarettes I paid... Read more
I have been scar due to head falling off onto my skin
Complaint from Catherine ross on 12 September 2020 about John Player Cigarettes.
I was smoking one your cigarettes and the head completely fell off and fell down my top and burnt in-between my chest its scared my body Read more
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