John Player Cigarettes complaint: Damaged cigarettes

Complaint from Dazzie reported on 09 November 2020 about John Player Cigarettes

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My complaint:

Purchased JPS Real Red Super kings. There was a total of 10 cigarettes damaged. The filters were either broken or not fitted properly.

Suggested solution:

Compensate for damaged cigarettes. They were purchased as a carton so don't know if any of the remaining packs are damaged.

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