John Player Cigarettes complaint: Terrible dry taste

Complaint from mazdaman reported on 30 October 2020 about John Player Cigarettes

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My complaint:

I have been smoking JPS Black for the past 50 odd years and recently have noticed a complete change in the taste. After smoking one it leaves a terrible dry taste in my mouth. Why have you changed the recipe?

Suggested solution:

Go back to the recipe as it was.

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