While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Firestone over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Firestone? Submit your Firestone complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Firestone.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Firestone complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 6 complaints about Firestone over the last 12 months. The graph below shows a monthly breakdown.
Curious about Firestone's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Firestone. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Firestone by calling 1-800-367-3872. If you want to reach out to Firestone through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from jjdomingo on 15 February 2024 about Firestone.
Went for an scheduled oli change/tire rotation. Was told they can't rotate ties because they are worn out. I said I only have 18,644 miles on them! Firestone advertisement says 70,000 mile warranty. Read more
Complaint from CAWorker on 14 January 2024 about Firestone.
Dropped off the caravan with a code and they said if you don’t “repair it you won’t pass smog” The car was driving fine. Originally they started at $8000, then when we asked for documentation and questioned things,it dropped to... Read more
Complaint from Cleo on 29 November 2023 about Firestone.
Needed oil change, alignment, check pressure on tires and tire rotation. None of these things got done. was sitting waiting for services for over 2 hours and none was done. And best of all got charged. Not first time having... Read more
Complaint from matt1313 on 30 September 2023 about Firestone.
I took my car to Firestone to be repaired. During the repair Firestone broke a major bolt that now requires thousands of dollars to repair. Because the damage is so acute they will need to replace a major part on... Read more
Complaint from So mad on 24 September 2023 about Firestone.
We made a Appointment on line with make and Model got there early and hour and a Half Later they say that they can’t change the filter why couldn’t they tell us that we drove an hour to have an oil... Read more
Complaint from Mike5050 on 06 August 2023 about Firestone.
I took a vehicle to the Dothan, Alabama store to have an a/c evac and recharge done. I already had the vehicle on guages and noted the pressure was high. After they took car into bay for service I pulled... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
