East Yorkshire Buses Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about East Yorkshire Buses over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 1, 2024

East Yorkshire Buses complaint process

Do you have a dispute or had a bad customer experience with East Yorkshire Buses? Submit your East Yorkshire Buses complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of East Yorkshire Buses.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional East Yorkshire Buses complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about East Yorkshire Buses?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

East Yorkshire Buses complaints chart

We have received 7 complaints about East Yorkshire Buses over the last 12 months. The graph below shows a monthly breakdown.

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East Yorkshire Buses complaint statistics

Curious about East Yorkshire Buses's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!

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Total complaints
10
Open Complaints
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Complaints pending
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Complaints resolved
1.2
/10 10 ratings

How to contact the customer service of East Yorkshire Buses?

Below, you will find the contact information for the complaint department of East Yorkshire Buses. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
01482327142
Webcare email:
customerrelations@eastyorkshirebuses.co.uk

You can contact the customer service of East Yorkshire Buses by calling 01482327142. For East Yorkshire Buses support through email, send your inquiry to customerrelations@eastyorkshirebuses.co.uk. If you want to reach out to East Yorkshire Buses through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

East Yorkshire Buses reviews: (10)

Authentic experiences shared by our community for your benefit.

One of your drivers

Complaint from Karen@wallace.com on 21 February 2024 about East Yorkshire Buses.

Was sat at the front got up to get of the bus..driver told me to sit down while it pulled in the bay..I thought he was joking..he said if I and another man didn't sit then he would stop and... Read more

Comments: 0
Rating:

No X47

Complaint from Basil II on 14 December 2023 about East Yorkshire Buses.

Thursday 7th December at Barmby Moor my wife I waited for the 0914 bus to take us to York Staion for a train to Manchester Airport, by 0940 the bus had not come so we were forced to pay... Read more

Comments: 0
Rating:

Being refused on a bus

Complaint from Alan rf on 30 August 2023 about East Yorkshire Buses.

I was in a queue waiting to get on to go to my hospital appointment at castle hill, a woman with a pram put herself and pram where there is a reserved space for a wheelchair as I'm in a... Read more

Comments: 0
Rating:

Complaint

Complaint from Doyiu on 20 August 2023 about East Yorkshire Buses.

I haven’t been on a bus in 10 years. I was with my grandchildren 5years 2 years old the bus driver didn’t wait until me and my grandchildren were safely in our seats. This could have been a sad situation... Read more

Comments: 0
Rating:

Mr B Wrigglesworth

Complaint from Brianwrigvy on 14 July 2023 about East Yorkshire Buses.

On the 13th July waiting on the platform for the 23 which was due in at 11.10 pm to Beverley then it came up on the screen no further departure,so to my annoyance I knew the train was about to... Read more

Comments: 0
Rating:

Bus failed to turn up

Complaint from paul young on 13 July 2023 about East Yorkshire Buses.

The 21.20pm did not turn up at Stonebow, York. The televised monitor stated this bus would arrive in 15 minutes, meaning it would arrive at 21.30pm, at approx 21.25pm the bus went passed on the other side of the road... Read more

Comments: 0
Rating:

My Child fell down stairs

Complaint from WebsdaleSarah on 26 February 2023 about East Yorkshire Buses.

Pressed bell to get off I went first (luckily) my child age 4 went behind me on stairs driver then set off my child fell down the 3 steps hurting her legs and fingers lucky I was in front could... Read more

Comments: 0
Rating:

The 17.50 number 54 bus leaving station on 15th 12 2022 because willerby road is closed after 6pm its the last stop at highway pub it turns round the middle section and last stop is on the other side... Read more

Comments: 0
Rating:

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