East Yorkshire Buses complaints
East Yorkshire Buses complaint: Bus failed to turn up
Filed 13 Jul 2023 by paul
The 21.20pm did not turn up at Stonebow, York. The televised monitor stated this bus would arrive in 15 minutes, meaning it would arrive at 21.30pm, at approx 21.25pm the bus went passed on the other side of the road and let passengers off. 5 minutes later the bus returned displaying NOT IN SERVICE in the window, 5 minutes later the bus passed in the opposite direction displaying 12 FOXWOOD, as a regular bus passenger i know that EYMS buses do not go to foxwood in acomb. We waited a further 10 minutes. ii then called a friend to pick us up at a cost of £25.00. Ii would like this matter sorting and reimbursing my £25.00
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