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East Yorkshire Buses complaint: No X47

Open 84 views Public Transport

Filed 14 Dec 2023 by Barry

Thursday 7th December at Barmby Moor my wife I waited for the 0914 bus to take us to York Staion for a train to Manchester Airport, by 0940 the bus had not come so we were forced to pay £35 for a taxi or forego a short holiday for which we had already paid.

Wednesday 13th December at York Railway Station my wife and I waited for the 1613 bus which did not appear and we had to wait for nearly an hour for a bus to get home.

At 77 and 78 years of age driving in winter is not advisable, but neither is waiting in the cold in the vague hope that a bus may turn up.

I feel most strongly that as a gesture of goodwill some compensation should be payable to partly compensate for the extreme discomfort and extra expense which we incurred.

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