Dr Pepper Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 53 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

Awful lately

Complaint from Disappointed Tim on 28 June 2023 about Dr Pepper.

Diet Dr Pepper is my drink by choice. Lately (three months) the flavor has changed. Flat. Taste diluted just not good! Cans appear undamaged. Fizz is good but product is just not drinkable. I want the old Diet Dr... Read more

Comments: 0
Rating:

Dr Pepper mixing flavors

Complaint from Kitkat8776 on 27 June 2023 about Dr Pepper.

I bought a pack of mini Dr pepper and half was big red cans. Now I bought a 12 pack and it tastes like a mix of big red and Dr pepper disgusting. Read more

Comments: 0
Rating:

Sugar Dr Pepper availability

Complaint from Walk away on 15 June 2023 about Dr Pepper.

Well let me start the day my grandfather put Dr Pepper in my bottle 63 years ago and I only drink Dr Pepper all those years, now I can’t find the original ones with sugar, y’all were selling the 12... Read more

Comments: 0
Rating:

Damaged soda cans

Complaint from Jones.jai@icloud.com on 04 June 2023 about Dr Pepper.

I purchased a (2) 12 packs of dr. Pepper drinks. One regular and one cherry Dr Pepper. There was no noticible damage to the box but once opened, several (4 in all) of soda cans has very small holes punctured... Read more

Comments: 0
Rating:

Flat drink and partially full cans

Complaint from marchbanks603@charter.net on 03 June 2023 about Dr Pepper.

I bought 12 pack packaging and some of the cans of soda was flat and partially full. The cans were not as tight as normal. No fizz. Read more

Comments: 0
Rating:

Cans not sealed

Complaint from Afrazee38 on 05 May 2023 about Dr Pepper.

I have a case of 10 Mini cans and 6 out it the 10 we not sealed properly. I have pictures of the box and what the 6 cans look like. I am not happy about it. Read more

Comments: 0
Rating:

Dr Pepper

Complaint from cbr on 05 May 2023 about Dr Pepper.

5/3/2023 Just had to have a pair pliers to open top on my soda. this is a long time problem. Most of the time I just grab a Coke when this happens. Too much trouble and Dr Pepper does not seem... Read more

Comments: 0
Rating:

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