Dr Pepper Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 56 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

Flat DrPepper

Complaint from Drpepper Fan on 27 July 2023 about Dr Pepper.

I bought a pack of 20 pack Drpepper and each one is flat and taste really off Read more

Comments: 0
Rating:

Flat and Partially Filled Cans

Complaint from Ballen1201 on 23 July 2023 about Dr Pepper.

I bought a 12-pack of Dr. Pepper Strawberries and Cream. 8 out of the 12 cans are partially filled and can be squeezed without opening. Read more

Comments: 0
Rating:

Flat soda

Complaint from Elisha101 on 23 July 2023 about Dr Pepper.

I bought a 24 pack of dr peppers and they were flat I thought maybe it was because they were cold so I tried to put a few in the freezer to see if it helps , and it didn’t... Read more

Comments: 0
Rating:

Flat

Complaint from Dragwood on 18 July 2023 about Dr Pepper.

I bought a 8pack of 12oz bottles of Dr.Pepper and half of them was flat Read more

Comments: 0
Rating:

Flavor missing

Complaint from Guy Terry on 18 July 2023 about Dr Pepper.

You have changed the formula for the flavor in Dr Pepper. No more lovely sharp deep rich taste. You have made the Greatest Soft Drink a third/forth rate regular soft drink. Read more

Comments: 0
Rating:

Diet Dr Pepper in cans

Complaint from GMan1 on 18 July 2023 about Dr Pepper.

We’ve noticed over the last or so that the cans of Diet Dr Pepper have a flat and carbonated taste to them. Not noticeable in bottles. Just like DDP and would like consistency. Read more

Comments: 0
Rating:

Taste very bad

Complaint from Debbiefed on 17 July 2023 about Dr Pepper.

For the last several months my diet dr pepper has a terrible taste. It's not the same taste at all. I hate to change but I just can't drink it any longer. So diet coke is going to be the... Read more

Comments: 0
Rating:

Empty cans

Complaint from Cecil mccullough on 01 July 2023 about Dr Pepper.

I have purchased Dr. Pepper by the 12 packs and everytime I open the box there's at least 2 cans that are empty. The boxes look like they have been kicked around. Read more

Comments: 0
Rating:

Taste flat

Complaint from FruityFayYT on 30 June 2023 about Dr Pepper.

All Dr. Pepper's taste flat. It's terrible here in North Carolina. Please fix this problem. We're dying Read more

Comments: 0
Rating:

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