Dairy Queen Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Dairy Queen over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dairy Queen's offerings.

Sentiment data last updated on April 27, 2024

Dairy Queen complaint process

Do you have a dispute or had a bad customer experience with Dairy Queen? Submit your Dairy Queen complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dairy Queen.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dairy Queen complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dairy Queen?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dairy Queen complaints chart

We have received 6 complaints about Dairy Queen over the last 12 months. The graph below shows a monthly breakdown.

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Dairy Queen complaint statistics

Curious about Dairy Queen's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Dairy Queen?

Below, you will find the contact information for the complaint department of Dairy Queen. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-793-7582
Contact form:

You can contact the customer service of Dairy Queen by calling 1-866-793-7582. If you want to reach out to Dairy Queen through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dairy Queen reviews: (13)

Authentic experiences shared by our community for your benefit.

No water

Complaint from H5605713 on 22 April 2024 about Dairy Queen.

Business at this location not very busy don’t know how they stay open. And courtesy is terrible. 1. Ordered tacos meat had a nasty taste 2. Charge for water 🙁 Think it would be a Courtesy!! 3. I don’t drink soft drinks last time... Read more

Comments: 0
Rating:

Employee treatment

Complaint from Dairy Fairy on 01 November 2023 about Dairy Queen.

I have watched the managers(all of them) treat the employees like children. Openly punishing them by making the OT or MT every shift if they misbehave. This isn't high school and one would think a franchise that's been around as... Read more

Comments: 0
Rating:

Employee harassment

Complaint from LilaBess1120 on 08 September 2023 about Dairy Queen.

One of your employees, is making uncomfortable sexual remarks to a minor. He also is invalidating her sexuality as a lesbian telling her she needs a man to satisfy her. This is absolutely disgusting and he makes everyone uncomfortable employees... Read more

Comments: 0
Rating:

Non professional

Complaint from BR0K3N on 27 August 2023 about Dairy Queen.

I was a former cashier at this dairy Queen and I requested for a transfer due to the fact that the manager constantly shows her favoritism she talks about crew members to other crew members and shares personal information to.... Read more

Comments: 0
Rating:

Racism

Complaint from cassyd3318@gmail.com on 21 August 2023 about Dairy Queen.

My daughter works there and the staff there has been calling her a Jamaican motherfucker and other racial slurs. She had come home crying because of this. Management has yet to address this even though it's been reported to them.... Read more

Comments: 0
Rating:

Terrible service and disgusting food.

Complaint from joebaluski@gmail.com on 21 April 2023 about Dairy Queen.

They made me stand there for over 15 minutes while they worked on Door Dash and drive thru orders. A third of my order sat on the counter almost the whole time. Needless to say that food was cold. The... Read more

Comments: 0
Rating:

Poor Customer Service

Complaint from jbriggs on 28 March 2023 about Dairy Queen.

We have always frequented Dairy Queen and would like to continue. On March 27, 2023 we stopped at Dairy Queen in Robinson, TX. It was 9:30 pm and we checked on the door before going in to see... Read more

Comments: 0
Rating:

Hours of operation

Complaint from Msk on 26 March 2023 about Dairy Queen.

We checked the hours of operation before going. Said open until 10:00 pm. We get there at 9:35 and the open sign was off and the girl was mopping the floor. Chairs were up on tables. Went... Read more

Comments: 0
Rating:

Did not flip the blizzard

Complaint from Matthew 123 on 24 February 2023 about Dairy Queen.

I em very unhappy with the service two times they have not flipped my blizzard Upside down as required to different ones I went to in Sudbury Ontario claim they do not do it any more When in the same... Read more

Comments: 0
Rating:

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