Co-Op Complaint Sentiment: Neutral

Our sentiment meter has detected that Co-Op complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Co-Op, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Co-Op complaint process

Do you have a dispute or had a bad customer experience with Co-Op? Submit your Co-Op complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Co-Op.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Co-Op complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Co-Op?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Co-Op complaints chart

We have received 0 complaints about Co-Op over the last 12 months. The graph below shows a monthly breakdown.

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Co-Op complaint statistics

Curious about Co-Op's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.7
/10 14 ratings

Co-Op reviews: (13)

Authentic experiences shared by our community for your benefit.

Continual Billing mistakes

Complaint from smudge on 26 April 2024 about Co-Op.

Over the past few years , shopping at Coop 365, disatisfied with the mistakes when payiing for goods. After checking the recept, over twenty times, there have been mistakes in the prices charged compared to the prices shown in the... Read more

Comments: 0
Rating:

unhappywith order2417141

Complaint from kevdvy on 05 August 2022 about Co-Op.

placed a order for delivery on friday 050822 for 3 packets of cigs@£11.60 per packet 3x 1.75l bottles of coke @ £2 a bottle and a muti bag of crisp at £1.95 plus 20p for carrier bag charge total £42.95p... Read more

Comments: 0
Rating:

Dog

Complaint from louisa1 on 18 July 2022 about Co-Op.

On saturday I visited your store and a dog was being led around your store. I spoke to one of the staff and he said it wasn't for him to uphold the law and quite regularly they have dogs... Read more

Comments: 0
Rating:

Abuse of private property and Health and Safety.

Complaint from Raymond Jones on 09 June 2022 about Co-Op.

On 8 June 2022 flood prevention work was carried out on the delivery doors. The employees of the company washed and emptied the cement mixer that was used into the storm drain on Burns Lane which is private property and then... Read more

Comments: 0
Rating:

11 am Saturday 24th December 2021

Complaint from GarnetGeckos74 on 24 December 2021 about Co-Op.

This is my local store which I visit most days. At the moment, virtually all the customers are wearing masks, but about half the staff at any one time are not, About a week ago, I asked the assitant at... Read more

Comments: 0
Rating:

meat past use by date

Complaint from gwynbarker@yahoo.com on 17 December 2021 about Co-Op.

I bought a pack of co-op irresistible breaded Wiltshire ham @ £3.25 today 171222. After returning home I noticed that the use by date is 151222. I'm sure Trading Standards would deem that as unacceptable. Read more

Comments: 0
Rating:

fraudulent meat

Complaint from gsmonks on 29 November 2021 about Co-Op.

The last few times I've bought ham or frozen chicken they've been full of water. Looks big, cooks down to nothing. They're pumping the product up with water and not telling the customers they're cheating. I just bought a $30... Read more

Comments: 0
Rating:

Shop too cold

Complaint from Cold customer on 27 November 2021 about Co-Op.

I recently visited your Heysham Rd Morecambe outlet and was shocked at how cold it was inside the shop, staff looked like they had just come out of a freezer. this isnt the first time myself and quite a few... Read more

Comments: 0
Rating:

Refund

Complaint from Marillion 1 on 25 November 2021 about Co-Op.

On the 13th November 2021 I paid £12 for a packet of cigarettes and drink. I was given the wrong packet and charged again £9.49 . Both charged by debit card. Read more

Comments: 0
Rating:

double charge for a purchase

Complaint from Karla Patino on 06 November 2021 about Co-Op.

Good Morning, My name is Karla Patiño and I am from Mexico. On October 29th I filled up my car's gas tank in Victoria. I was charged twice, the store manager told me to wait 1 week for one of the charges... Read more

Comments: 0
Rating:

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