Co-Op complaint: Refund

Name: Refund
Item: Co-Op
Author: Stephen

Open 25 Nov 2021 238 views Supermarkets / Grocery Stores

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Filed 25 Nov 2021 by Stephen

On the 13th November 2021 I paid £12 for a packet of cigarettes and drink.
I was given the wrong packet and charged again £9.49 .
Both charged by debit card.

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Case details

Status: Open
Company: Co-Op
Filed: 25 Nov 2021
Desired resolution: Refund amount quicker.
Problem: Charged again after wrong item given
About: cigarettes
At stake: £9.49

Progress

Filed
Company notified
Company replied
Resolved

25 Nov 2021 Complaint filed and published
25 Nov 2021 Message from Bizzy: we notified Co-Op about this complaint.

See all 14 Co-Op complaints

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