ARCO Gas Stations Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ARCO Gas Stations over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

ARCO Gas Stations complaint process

Do you have a dispute or had a bad customer experience with ARCO Gas Stations? Submit your ARCO Gas Stations complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ARCO Gas Stations.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ARCO Gas Stations complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ARCO Gas Stations?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ARCO Gas Stations complaints chart

We have received 38 complaints about ARCO Gas Stations over the last 12 months. The graph below shows a monthly breakdown.

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ARCO Gas Stations complaint statistics

Curious about ARCO Gas Stations's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

168
Total complaints
168
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 168 ratings

ARCO Gas Stations reviews: (168)

Authentic experiences shared by our community for your benefit.

Attendant complaint

Complaint from Freeyourmind on 17 June 2020 about ARCO Gas Stations.

I left my mask home by accident and I needed to get gas. I had my shirt over my nose and mouth and your attendant refused to service me and then proceeded to threatened to call the police. I get... Read more

Comments: 0
Rating:

FRAUD - Debit card

Complaint from Fraudbictim on 01 June 2020 about ARCO Gas Stations.

FRAUD ALERT!!!! On May 30, 2020 at 9:28:04PM I went to get gas at this station. I went inside to pay with my debit card. There were a female and a male. The male did my payment... Read more

Comments: 1
Rating:

SCREW THAT JOB

Complaint from Missmimi on 30 May 2020 about ARCO Gas Stations.

I have been with the company for 3 months, I understand we have a pandemic but I have been on call for 2 months. They won't call me back, answer my texts I even show up to the store and... Read more

Comments: 0
Rating:

services :complaint received by customer care

Complaint from STEPHANIE FREEMAN on 29 May 2020 about ARCO Gas Stations.

im at an arco station that is out of compliance. allowing the public to enter the location that did not have on face face covers !! and gloves!!! allowing customers to enter and the sate law says that all CA locations... Read more

Comments: 0
Rating:

Harassment

Complaint from CaliValley on 28 May 2020 about ARCO Gas Stations.

I am a healthcare worker risking my life to care for COVID patients. After a long shift I stopped for gas and realized I left my wallet at work. I only had a pre paid card on me... Read more

Comments: 0
Rating:

rude employee

Complaint from Service provider on 21 May 2020 about ARCO Gas Stations.

I am a regular customer at this location I often buy coffee, gas, snacks, cigarettes, lottery. I am currently waiting on EDD to file my extension for UI benefits so while I wait I do delivery jobs instacart, postmates,... Read more

Comments: 0
Rating:

Rude cashier

Complaint from Torresjrv on 19 May 2020 about ARCO Gas Stations.

I has just gassed up on Bristol and Hesperian Way and went in to retrieve my change. As I got to my motorcycle, I noticed I had been shorted $1. As I walked in the cashier was in the back... Read more

Comments: 0
Rating:

Covid-19 ordinance

Complaint from Concerned citizen on 08 May 2020 about ARCO Gas Stations.

You have employees that are not wearing their masks properly they're wearing them around their chins I can see their nostrils and the inside of their mouth. Every customer that comes in there is wearing a mask properly it seems... Read more

Comments: 0
Rating:

Racist comment

Complaint from Arco on 06 May 2020 about ARCO Gas Stations.

I am the owner of the Dealership in Vacaville. Went this morning to pick up coffee the lady on the counter was absolutely insulting. She passed a comment ( I am born in America ) looking at the ethnicity. I... Read more

Comments: 0
Rating:

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