ARCO Gas Stations Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about ARCO Gas Stations over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering ARCO Gas Stations's offerings.

Sentiment data last updated on March 16, 2024

ARCO Gas Stations complaint process

Do you have a dispute or had a bad customer experience with ARCO Gas Stations? Submit your ARCO Gas Stations complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ARCO Gas Stations.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ARCO Gas Stations complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ARCO Gas Stations?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ARCO Gas Stations complaints chart

We have received 41 complaints about ARCO Gas Stations over the last 12 months. The graph below shows a monthly breakdown.

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ARCO Gas Stations complaint statistics

Curious about ARCO Gas Stations's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

168
Total complaints
168
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 168 ratings

ARCO Gas Stations reviews: (168)

Authentic experiences shared by our community for your benefit.

Threatening and rude

Complaint from Bruce Arpin on 09 March 2024 about ARCO Gas Stations.

I put the money on the counter and he looked at me like he wanted to fight and said what the hello is wrong with u I had my hand out,and he continued to say that I'm disrespectful,,I always put... Read more

Comments: 0
Rating:

Poor Services misleading information

Complaint from Biggone on 04 January 2024 about ARCO Gas Stations.

I had a negative experience at your gas station and I wanted to bring it to your attention. Every time I've tried to use your service, I've faced issues. Today, at 05:37, I noticed that the cash request option was... Read more

Comments: 0
Rating:

Early closure

Complaint from anshumat on 12 December 2023 about ARCO Gas Stations.

My car ran out of gas and I trusted gas station and this got closed at 10pm. This is ridiculous and terrible. All other gas stations are open except this My car ran out of gas and had to call insurance... Read more

Comments: 0
Rating:

Ripped off

Complaint from Alex Rhoads on 11 December 2023 about ARCO Gas Stations.

I paid cash for my gas and was charged $4.11 and it should have been $3.99 and when I went to complain about it the guy told me that he had no way of controlling the price on the pump.... Read more

Comments: 0
Rating:

Worst customer service cashier

Complaint from iraqicombatvet on 27 November 2023 about ARCO Gas Stations.

There is a cashier at an ARCO gas station who is extremely rude, disrespectful, and argumentative. As a regular customer who plays lottery scratchers and purchases gas, I have had multiple negative encounters with this individual. Other employees and mechanics... Read more

Comments: 0
Rating:

Lazy Rude Employee

Complaint from Timmy111 on 15 November 2023 about ARCO Gas Stations.

During a graveyard shift at an Arco location on Highland Ave and Victoria Ave in Highland, California, an employee displayed rudeness around 2:55 AM. My 60-year-old mother requested assistance in retrieving her lost Bank of America card, which had fallen... Read more

Comments: 0
Rating:

Didnt get what I paid for

Complaint from tonybaltazar on 09 November 2023 about ARCO Gas Stations.

Last night I paid $70 which should’ve got me 15.56 gallons but instead I was given 11 gallons. I went in to ask why that happened and they told me that doesn’t happen and that it was my car but... Read more

Comments: 0
Rating:

Pump sensor not working

Complaint from Shantee on 07 November 2023 about ARCO Gas Stations.

I was pump 9 at arco on Willow pass road in bay point around 7:12 pm . I set in the gas tank opening and locked the pump so it fills the gas on its own. However, I noticed after... Read more

Comments: 0
Rating:

Bathrooms

Complaint from Resolve issue on 17 October 2023 about ARCO Gas Stations.

I went to this gas station I always come and put gas on my car all the time I live close by Then u always use the bathroom but this time The cashier that was there this morning Have the... Read more

Comments: 0
Rating:

Rude cashier

Complaint from Kara Green on 19 September 2023 about ARCO Gas Stations.

There's a cashier, and the incident took place on 9/17/2023 at 1245 pm. The cashier was rude very augmentative, had word for word,snatching lottery slip out of my hand, she was just extremely rude. Read more

Comments: 0
Rating:

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