Most Common ARCO Gas Stations Complaints and Tips

While ARCO Gas Stations offer widespread convenience, complaint data from our community has highlighted several persistent issues that customers frequently encounter. Common complaints include consistently rude and unhelpful employees, problems with malfunctioning gas pumps and debit/credit card transactions, and poor restroom maintenance. Customers also report issues such as being overcharged, experiencing hold charges on their debit cards, and encountering a lack of transparency about costs and service availability.

To avoid these issues, we strongly recommend monitoring your transactions closely, retaining receipts, and addressing any discrepancies immediately with ARCO's customer service. Additionally, it may be beneficial to visit stations during peak hours when staff presence and service quality are likely higher.

How and why file a complaint about ARCO Gas Stations?

Do you have a dispute or had a bad customer experience with ARCO Gas Stations? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to ARCO Gas Stations.

ARCO Gas Stations Customer Sentiment: Neutral

Our sentiment meter has detected that ARCO Gas Stations complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ARCO Gas Stations, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

ARCO Gas Stations complaints chart

We have received 0 complaints about ARCO Gas Stations over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb

Media uploaded by our community

ARCO Gas Stations complaint: Early closure
ARCO Gas Stations complaint: Didnt get what I paid for
ARCO Gas Stations complaint: Faulty fuel nozzle
ARCO Gas Stations complaint: Gas
ARCO Gas Stations complaint: Humiliated
ARCO Gas Stations complaint: Over charged
ARCO Gas Stations complaint: Terrible customer service
ARCO Gas Stations complaint: NO RESTROOMS
ARCO Gas Stations complaint: Turning off pump
ARCO Gas Stations complaint: Credit card transaction
ARCO Gas Stations complaint: Rude employees/not getting the fuel I purchased
ARCO Gas Stations complaint: Card information stolen
ARCO Gas Stations complaint: Did not receive gas I paid for
ARCO Gas Stations complaint: Tampering with pumps
ARCO Gas Stations complaint: CA Scratchers Service schedule/ fake $20 bill
ARCO Gas Stations complaint: Broken door
ARCO Gas Stations complaint: Price difference/inconsistent
ARCO Gas Stations complaint: Rude and disrespectful owner
ARCO Gas Stations complaint: that took my momey
ARCO Gas Stations complaint: Card over charged
ARCO Gas Stations complaint: 2696 foothill Blvd San Bernardino California
ARCO Gas Stations complaint: Employee mistake gas station number and don’t give my money back
ARCO Gas Stations complaint: Rude cashier
ARCO Gas Stations complaint: Sexism
ARCO Gas Stations complaint: Employee asking rep it up
ARCO Gas Stations complaint: Fraudulent transaction
ARCO Gas Stations complaint: Outdated car wash causes $353.62 damage
ARCO Gas Stations complaint: Refund For Wrong Gas Pump
ARCO Gas Stations complaint: Employee 6:00 pm Today Was Super Rude
ARCO Gas Stations complaint: Auto shut off didn’t shut off. Kept pumping

ARCO Gas Stations complaint statistics

Curious about ARCO Gas Stations's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

169
Total complaints
169
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 169 ratings

Bad reviews about ARCO Gas Stations: (169)

Helpful experiences shared by verified ARCO Gas Stations customers. Search, discuss and connect with other people in our community.

Threatening and rude

Complaint from Bruce Arpin on 09 March 2024 about ARCO Gas Stations.

I put the money on the counter and he looked at me like he wanted to fight and said what the hello is wrong with u I had my hand out,and he continued to say that I'm disrespectful,,I always put... Read more

Comments: 0
Rating:

Poor Services misleading information

Complaint from Biggone on 04 January 2024 about ARCO Gas Stations.

I had a negative experience at your gas station and I wanted to bring it to your attention. Every time I've tried to use your service, I've faced issues. Today, at 05:37, I noticed that the cash request option was... Read more

Comments: 0
Rating:

Early closure

Complaint from anshumat on 12 December 2023 about ARCO Gas Stations.

My car ran out of gas and I trusted gas station and this got closed at 10pm. This is ridiculous and terrible. All other gas stations are open except this My car ran out of gas and had to call insurance... Read more

Comments: 0
Rating:

Ripped off

Complaint from Alex Rhoads on 11 December 2023 about ARCO Gas Stations.

I paid cash for my gas and was charged $4.11 and it should have been $3.99 and when I went to complain about it the guy told me that he had no way of controlling the price on the pump.... Read more

Comments: 0
Rating:

Worst customer service cashier

Complaint from iraqicombatvet on 27 November 2023 about ARCO Gas Stations.

There is a cashier at an ARCO gas station who is extremely rude, disrespectful, and argumentative. As a regular customer who plays lottery scratchers and purchases gas, I have had multiple negative encounters with this individual. Other employees and mechanics... Read more

Comments: 0
Rating:

Lazy Rude Employee

Complaint from Timmy111 on 15 November 2023 about ARCO Gas Stations.

During a graveyard shift at an Arco location on Highland Ave and Victoria Ave in Highland, California, an employee displayed rudeness around 2:55 AM. My 60-year-old mother requested assistance in retrieving her lost Bank of America card, which had fallen... Read more

Comments: 0
Rating:

Didnt get what I paid for

Complaint from tonybaltazar on 09 November 2023 about ARCO Gas Stations.

Last night I paid $70 which should’ve got me 15.56 gallons but instead I was given 11 gallons. I went in to ask why that happened and they told me that doesn’t happen and that it was my car but... Read more

Comments: 0
Rating:

Pump sensor not working

Complaint from Shantee on 07 November 2023 about ARCO Gas Stations.

I was pump 9 at arco on Willow pass road in bay point around 7:12 pm . I set in the gas tank opening and locked the pump so it fills the gas on its own. However, I noticed after... Read more

Comments: 0
Rating:

Bathrooms

Complaint from Resolve issue on 17 October 2023 about ARCO Gas Stations.

I went to this gas station I always come and put gas on my car all the time I live close by Then u always use the bathroom but this time The cashier that was there this morning Have the... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?