Buc-ees Complaint Sentiment: Neutral

Our sentiment meter has detected that Buc-ees complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Buc-ees, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Buc-ees complaint process

Do you have a dispute or had a bad customer experience with Buc-ees? Submit your Buc-ees complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Buc-ees.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Buc-ees complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Buc-ees?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Buc-ees complaints chart

We have received 7 complaints about Buc-ees over the last 12 months. The graph below shows a monthly breakdown.

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Buc-ees complaint statistics

Curious about Buc-ees's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 7 ratings

How to contact the customer service of Buc-ees?

Below, you will find the contact information for the complaint department of Buc-ees. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-979-230-2920
Contact form:

You can contact the customer service of Buc-ees by calling 1-979-230-2920. If you want to reach out to Buc-ees through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Buc-ees reviews: (7)

Authentic experiences shared by our community for your benefit.

Poor Management Skills

Complaint from Lizann66 on 06 December 2023 about Buc-ees.

I purchased 5 lg banana puddings on Sat December 2nd of which all 5 sell by date 12/2 . Not fresh bananas turned dark ! I drove back to ask for a refund , Manager refunded 4 said because 1... Read more

Comments: 0
Rating:

Return policy

Complaint from Sh2765 on 26 November 2023 about Buc-ees.

I purchased 5 pairs of Christmas pajamas and 3 matching dog Jammie’s. I asked if they could be returned if they didn’t fit. I was told yes. Went to return them and was only allowed to return 2 as... Read more

Comments: 0
Rating:

Out of tea last couple of weeks

Complaint from Bridwelllewil on 15 August 2023 about Buc-ees.

My wife and I go to this location, sometimes twice daily, for unsweet tea and sweet tea. However, the past few weeks, whomever is responsible for filling the tea has not done their jobs. As you know we are facing... Read more

Comments: 0
Rating:

Discrimination

Complaint from ChildofGod on 13 August 2023 about Buc-ees.

I would like to share my experience on 08/12/2023 while traveling through Alabama at Buckees as I find it necessary to do so as it is unfortunate that some people really believe that African Americans do not deserve to be... Read more

Comments: 0
Rating:

Wrong order given

Complaint from Thecolokid on 12 August 2023 about Buc-ees.

I placed an order for 3 kolaches, watched the woman bag them, then I turned away. When She was done at the register she handed me what I thought was my bag. It was someone else’s order but I was charged... Read more

Comments: 0
Rating:

Clothing

Complaint from Kaylaf19877 on 25 July 2023 about Buc-ees.

My family and I took a last minute little vacation to Tennessee bf our kids start back school we live in georgia we had seen that a Buc-ee's had opened not to long ago in tennessee so we where... Read more

Comments: 1
Rating:

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