Buc-ees complaint: Return policy

Complaint from Sh2765 reported on 26 November 2023 about Buc-ees

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My complaint:

I purchased 5 pairs of Christmas pajamas and 3 matching dog Jammie’s. I asked if they could be returned if they didn’t fit. I was told yes. Went to return them and was only allowed to return 2 as they said that was their policy. Now I’m out almost 200 dollars with merchandise that doesn’t fit after being told it was returnable. Will be reporting this

Suggested solution:

I would like a complete refund. This policy should be posted on receipt and were it is visible to all.

Buc-ees complaint Return policy
Buc-ees complaint Return policy
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