Car wasn’t fixed and they left the back wind shield cover of.when they changed the blade
Complaint from Jimmy T KYZER on 22 August 2023 about Express Oil Change.
I had something bumping on the front end wasn’t fixed very disappointed. Read more
Express Oil Change complaints
Express Oil Change Complaint Sentiment: Neutral
Our sentiment meter has detected that Express Oil Change complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Express Oil Change, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 23, 2024
Express Oil Change complaint process
Do you have a dispute or had a bad customer experience with Express Oil Change? Submit your Express Oil Change complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Express Oil Change.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
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How to file a complaint about Express Oil Change?
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Express Oil Change complaints chart
We have received 3 complaints about Express Oil Change over the last 12 months. The graph below shows a monthly breakdown.
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Express Oil Change complaint statistics
Curious about Express Oil Change's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!
17
Total complaints
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Open Complaints
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17 ratings
Express Oil Change reviews: (17)
Authentic experiences shared by our community for your benefit.
Undercarriage fell off
Complaint from Shandala on 02 August 2023 about Express Oil Change.
I got an oil change on 7/8/23. On 8/2/23 @ approximately 6:20 AM as I was leaving work my undercarriage cover became unsecured from the bottom of my car. I commute over an 1 1/5 one way. I called the... Read more
damage my truck
Complaint from williamsnarilyn2@gmail.com on 02 July 2023 about Express Oil Change.
they damage my truck and they sent it to another location. to check it at this point i need them to tow my truck back to my home need and refund Read more
I've had it up to here
Complaint from VICK on 18 January 2023 about Express Oil Change.
YEAH THAT'S RIGHT I'VE HAD IT UP TO HERE WITH YOUR EXPRESS OIL CHANGE. MY NAME IS VICTOR A DISABLE VETERAN AND A LOYAL CUSTOMER TO YOUR BUS. SINCE THE OPENING. I WAS REALLY PLEASED WITH YOUR... Read more
Oil express change
Complaint from Annmalone on 30 November 2022 about Express Oil Change.
On 1st occasion I was charged for a new air filter and my air filter cap was broken by the attendant I asked him about it he told me to go to a junkyard they're cheap there it wasn't broken... Read more
having to wait 6 hours
Complaint from jennny on 19 September 2022 about Express Oil Change.
I had made an appointment for brakes to be changed and I also a oil change at 1:00 pm on 9162022. When I got there they got my oil changed but when I went to have the brakes changed... Read more
Loose Oil Filter
Complaint from Dwayne Broom on 07 September 2022 about Express Oil Change.
Loose Oil Filter!!! Talked To Manager About the loose filter!!! He talked about other possible leaks!!! Very Unprofessional!!! Read more
Over charged
Complaint from egilree on 01 August 2022 about Express Oil Change.
I went to Express Oil Change on 7302022. Invoice number 01342-148569, Vehicle ID E19M012576. I think I was overcharged due to these facts that follow. 1. I was quoted a price from Portfield Tire Discount, In Athens GA, $193.00... Read more
Returned 3 times for the same problem and still unresolved.
Complaint from Longtime Local Customer on 09 July 2022 about Express Oil Change.
Within the last 3 weeks, I've been to Express Oil Change in Hueytown, Al on Allison Bonnet Rd. at least 4 times for the same problem. Went in for a diagnostic test, mechanic said I need spark plugs and wires... Read more
They kept my car
Complaint from Keptmycar on 12 June 2022 about Express Oil Change.
Went in for an AC compressor replacement I left the car thinking it would be 4-5 hours 10:30am I brought the car in, someone picked me up. Got home and about 11:30 the told me exactly what was wrong and was... Read more
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