Most Common AmeriGas Complaints and Tips

While AmeriGas supplies propane to countless households and businesses, complaint data from our community has flagged several recurring issues with their service. Common complaints include interruptions in auto-delivery resulting in customers running out of gas, suspected non-delivery of propane but being charged for it, and unresponsiveness leading to prolonged periods without heat. Customers also report dissatisfaction with customer service interactions and complications with the new system implementation.

To avoid these issues, we strongly suggest customers regularly monitor their propane levels and confirm scheduled deliveries with AmeriGas. In case of any service interruption or suspicion of non-delivery, contact customer support immediately and document all interactions. For added security, consider keeping a backup heating source.

How and why file a complaint about AmeriGas?

Do you have a dispute or had a bad customer experience with AmeriGas? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to AmeriGas.

AmeriGas Customer Sentiment: Neutral

Our sentiment meter has detected that AmeriGas complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with AmeriGas, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

AmeriGas complaints chart

We have received 0 complaints about AmeriGas over the last 12 months. The graph below shows a monthly breakdown.

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AmeriGas complaint statistics

Curious about AmeriGas's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of AmeriGas?

Below, you will find the contact information for the complaint department of AmeriGas. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-263-7442
Contact form:

You can contact the customer service of AmeriGas by calling 1-800-263-7442. If you want to reach out to AmeriGas through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about AmeriGas: (7)

Helpful experiences shared by verified AmeriGas customers. Search, discuss and connect with other people in our community.

Suspicious Additional Propane Charges

Complaint from Pissedoff99022 on 15 January 2025 about AmeriGas.

Around 10/22/2024, I made the decision to discontinue my propane service with Amerigas due to their overall high propane prices and extra fees they have been charging me for years (you current customers of Amerigas know exactly what I am... Read more

Comments: 0
Rating:

No heat since 1-28

Complaint from Hew on 11 February 2023 about AmeriGas.

I paid 607 dollars to fill my tank the day after fill my gas went off fire dept said bad pilot light or bad gas they started it and when they left it went out haven't... Read more

Comments: 0
Rating:

Service interruption

Complaint from Arlene Wink on 10 December 2022 about AmeriGas.

Our tank was empty. Amerigas came and filled it. Because no one was home they disconnected the tank and told us to call for service. We called and they told us that they would not be here until the 19th... Read more

Comments: 0
Rating:

Ripped off

Complaint from Justtom on 14 October 2022 about AmeriGas.

I ordered 100 gallons of propane 91122 at a cost of 461.42 and delivery date between 91222 to 91922, didnt get any delivery so i waited 3days and called, i was told they would get on it. After a week... Read more

Comments: 0
Rating:

Amerigas new system goes to no where

Complaint from tkautter on 05 October 2022 about AmeriGas.

Ive been with Amerigas for 35 years and once they centralized and got a new online order system, you are basically held to that with no Amerigas response. I filled out the email form for a question and noone ever... Read more

Comments: 0
Rating:

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