Marathon Petroleum Complaint Sentiment: Neutral

Our sentiment meter has detected that Marathon Petroleum complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marathon Petroleum, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Marathon Petroleum complaint process

Do you have a dispute or had a bad customer experience with Marathon Petroleum? Submit your Marathon Petroleum complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marathon Petroleum.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marathon Petroleum complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marathon Petroleum?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marathon Petroleum complaints chart

We have received 4 complaints about Marathon Petroleum over the last 12 months. The graph below shows a monthly breakdown.

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Marathon Petroleum complaint statistics

Curious about Marathon Petroleum's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of Marathon Petroleum?

Below, you will find the contact information for the complaint department of Marathon Petroleum. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-855-857-5700

You can contact the customer service of Marathon Petroleum by calling +1-855-857-5700. If you want to reach out to Marathon Petroleum through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Marathon Petroleum reviews: (4)

Authentic experiences shared by our community for your benefit.

Pending Purchase

Complaint from Dodger209 on 18 November 2023 about Marathon Petroleum.

I paid for $15 worth of gas but it debited $52.69 from my card. Now why would the company debit the whole amount of what it contained when i only purchased $15 worth of gas? Either way, I was told... Read more

Comments: 0
Rating:

Stop stealing from customer

Complaint from 586-258-8244 on 11 September 2023 about Marathon Petroleum.

Went into gas station on September 7th around 1:30 p.m. afternoon paid cashier $20.00 in cash for gas for my vehicle I never pumped the gas I forgot to pull it off and came home I had to go babysit... Read more

Comments: 0
Rating:

Attendant Threw Change at Me

Complaint from Bob5365 on 04 September 2023 about Marathon Petroleum.

Around 1:45PM on September 4th, I went to buy a bag of ice and a bottle of water from here. I paid $10 in cash for the cost of both items [$5.15 total] and the female attendant [I was... Read more

Comments: 0
Rating:

Tank of water not gas

Complaint from Jody1 on 28 August 2023 about Marathon Petroleum.

I bought gas at Marathon in Richland Ms in July and the insurance would not reimburse me my cost of the tank of gas or should I say water. They said that Marathon was responsible to pay for that. I... Read more

Comments: 0
Rating:

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