While Marathon Petroleum operates a vast network of fuel stations and services, complaint data from our community has flagged several recurring issues that customers have faced. Common complaints include unprofessional behavior from attendants, problems with purchase transactions, and concerns about fuel quality. Customers also report instances of attendants not handling customer transactions respectfully.
To avoid these issues, we strongly advise customers to keep a detailed record of their interactions, including receipts and transaction details. If problems arise, address them with management immediately and document all incidents thoroughly to support your case. If possible, inspect fuel quality before filling up and consider using locations with higher customer ratings.
Do you have a dispute or had a bad customer experience with Marathon Petroleum? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Marathon Petroleum.
Our sentiment meter has detected that Marathon Petroleum complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marathon Petroleum, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Marathon Petroleum over the last 12 months. The graph below shows a monthly breakdown.
Curious about Marathon Petroleum's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Marathon Petroleum. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Marathon Petroleum by calling +1-855-857-5700. If you want to reach out to Marathon Petroleum through their own website, you can use their contact form.
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Helpful experiences shared by verified Marathon Petroleum customers. Search, discuss and connect with other people in our community.
Complaint from Dodger209 on 18 November 2023 about Marathon Petroleum.
I paid for $15 worth of gas but it debited $52.69 from my card. Now why would the company debit the whole amount of what it contained when i only purchased $15 worth of gas? Either way, I was told... Read more
Complaint from 586-258-8244 on 11 September 2023 about Marathon Petroleum.
Went into gas station on September 7th around 1:30 p.m. afternoon paid cashier $20.00 in cash for gas for my vehicle I never pumped the gas I forgot to pull it off and came home I had to go babysit... Read more
Complaint from Bob5365 on 04 September 2023 about Marathon Petroleum.
Around 1:45PM on September 4th, I went to buy a bag of ice and a bottle of water from here. I paid $10 in cash for the cost of both items [$5.15 total] and the female attendant [I was... Read more
Complaint from Jody1 on 28 August 2023 about Marathon Petroleum.
I bought gas at Marathon in Richland Ms in July and the insurance would not reimburse me my cost of the tank of gas or should I say water. They said that Marathon was responsible to pay for that. I... Read more
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