ARCO Gas Stations Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about ARCO Gas Stations over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering ARCO Gas Stations's offerings.

Sentiment data last updated on March 28, 2024

ARCO Gas Stations complaint process

Do you have a dispute or had a bad customer experience with ARCO Gas Stations? Submit your ARCO Gas Stations complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ARCO Gas Stations.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ARCO Gas Stations complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ARCO Gas Stations?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ARCO Gas Stations complaints chart

We have received 40 complaints about ARCO Gas Stations over the last 12 months. The graph below shows a monthly breakdown.

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ARCO Gas Stations complaint statistics

Curious about ARCO Gas Stations's track record in addressing complaints within the Gas Stations category? Dive into the all-time complaints data right here!

168
Total complaints
168
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 168 ratings

ARCO Gas Stations reviews: (168)

Authentic experiences shared by our community for your benefit.

Refusing to let customers use the restroom

Complaint from Eddie2153 on 29 June 2023 about ARCO Gas Stations.

I stop by here on a weekly basis and I know the store has been under construction but it is now finished bathrooms as well I seen one of the managers she's an older Caucasian woman coming out of them.... Read more

Comments: 0
Rating:

NO RESTROOMS

Complaint from Need to pee on 21 June 2023 about ARCO Gas Stations.

Busy corner gas station, serve hot foods, the sign on the bathroom door says “out of service” for at least 9 MONTHS that I know of, now they have a sign on the front doors..is this legal??? Read more

Comments: 0
Rating:

Bad customer service

Complaint from Maxifornia666 on 20 June 2023 about ARCO Gas Stations.

7:15 pm today clerk didn’t help Asian man and son, didn’t open restroom. Stated she didn’t have a key and that it was open. Read more

Comments: 0
Rating:

Turning off pump

Complaint from Stop stealing from us on 17 June 2023 about ARCO Gas Stations.

I basically payed 9 dollars first because I was using the last cash I had then when I was done I tapped my card to put 21 dollars worth of gas so it could be 30 dollars worth of gas... Read more

Comments: 0
Rating:

Shysters operating Arco car wash

Complaint from Consumer done wrong on 10 June 2023 about ARCO Gas Stations.

Manager taking money tried to get $2.00 dollars over advertised price for wash, claiming trucks were $12.00 not the advertised amount of $10.00 . When I stated that's not what the sign says...he stated uhh we charge additional $2.00... Read more

Comments: 0
Rating:

Rude and cursed at me

Complaint from Sara T on 03 June 2023 about ARCO Gas Stations.

I pulled into this store between 7:15 and 7:30 am. I am a regular here so was surprised at how I was treated. The worker had just locked the door and she yelled at me saying we are closed.... Read more

Comments: 0
Rating:

Credit card transaction

Complaint from Ritari on 31 May 2023 about ARCO Gas Stations.

Good Evening, Store number 42436 out here in Phoenix, Arizona has charged my account an exact amount of what was left on my credit card. On may 27th around 11:15pm I tried to make a gas purchase but... Read more

Comments: 0
Rating:

Locked doors

Complaint from Clee on 26 May 2023 about ARCO Gas Stations.

Latinx employees keep door locked in the morning,all customers have to pay at pump or window,children can't go in and get snacks,no coffee... Read more

Comments: 0
Rating:

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