Adidas Complaint Sentiment: Neutral

Our sentiment meter has detected that Adidas complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Adidas, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Adidas complaint process

Do you have a dispute or had a bad customer experience with Adidas? Submit your Adidas complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Adidas.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Adidas complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Adidas?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Adidas complaints chart

We have received 10 complaints about Adidas over the last 12 months. The graph below shows a monthly breakdown.

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Adidas complaint statistics

Curious about Adidas's track record in addressing complaints within the Sports Brands category? Dive into the all-time complaints data right here!

18
Total complaints
18
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 18 ratings

How to contact the customer service of Adidas?

Below, you will find the contact information for the complaint department of Adidas. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-982-9337
Contact form:

You can contact the customer service of Adidas by calling 1-800-982-9337. If you want to reach out to Adidas through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Adidas reviews: (18)

Authentic experiences shared by our community for your benefit.

defective shoes

Complaint from Raesean on 26 January 2023 about Adidas.

I have literally spent over 1,800 dollars on Adidas shoes and apparel within the last 12 months. Never had an issue with the quality of the shoes and always boasted about how the quality is superior to Nike and other... Read more

Comments: 0
Rating:

Blind Return

Complaint from Griffins118@gmail.com on 04 December 2022 about Adidas.

I send back three items. A pair of sneakers, pants and a top. The sneakers had a return label and the others did not. They refunded sneakers but can’t find my other stuff even though I wrote... Read more

Comments: 0
Rating:

My money not refunded even after returning the product

Complaint from Pragadesh on 03 August 2022 about Adidas.

Ordered adidas slides with order id AIN01107745 with cash on delivery which i returned due to sizing issue as not same as adidas adilette which i already own had to contantly call customer care regularly and they give different execuses... Read more

Comments: 0
Rating:

No refund since 2 months

Complaint from Swathi07 on 19 May 2022 about Adidas.

Order no: AIN00575961 Order placed on 10032022 and product returned 13032022 Account details sent via email on 27032022 that too initiative taken from my side for the refund. Tried contacting customer care for several times where i could speak to them only... Read more

Comments: 0
Rating:

Rejects

Complaint from Shandy on 19 February 2022 about Adidas.

Why do adidas sent me rejects fron jd sports is it because I pay though clearpay over six weeks. The problem is it takes to long to refund and reorder item as I cannot afford to buy the item... Read more

Comments: 0
Rating:

Lost shoes

Complaint from Reza on 15 October 2021 about Adidas.

I bought a pair of shoes from Adidas About 2 weeks ago. It was supposed to be delivered after a week through FedEX. The product was never delivered. When I called Adidas they said it was FedEX... Read more

Comments: 0
Rating:

Extremely poor customer service

Complaint from chichungla on 06 April 2020 about Adidas.

During Adidas.co.nz mid season sale, I purchased 3 shoes from their website on 13Mar20, and that's where the nightmare began. On the 17th of March I contacted them for the first time. They said the order will be shipped next day. On... Read more

Comments: 0
Rating:

Delivery issues

Complaint from Amanichase02 on 03 June 2019 about Adidas.

The issue that I have experienced was: I ordered a pair of sneakers on April 30, 2019. When they were delivered they were left on my porch with no signature required. I would figured for a product that cost $325.88... Read more

Comments: 0
Rating:

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