Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Overcharged

Complaint from Amanda Wilkins on 09 November 2020 about Wish.

Firstly, I have had numerous items rejected because they weren't paid in time. They were ALL paid in time. It is just outrageous. Now, I can see that I have had $242.68 withdrawn from my account and... Read more

Comments: 0
Rating:

Took money -huge postage

Complaint from Jazzydave on 08 November 2020 about Wish.

Tried to buy a small drone-around £7 finished up ordering five couldn't stop them taking the money as they had all my details-I did try to resolve it but it was hopeless Read more

Comments: 0
Rating:

Delivery charges

Complaint from Fatuane on 08 November 2020 about Wish.

Don't understand why there isn't one standard charge for postage and handling when ordering more then one item. Read more

Comments: 0
Rating:

Goods not as described

Complaint from c4chris@hotmail.co.uk on 08 November 2020 about Wish.

Just received TWO interactive induction quadcopters There is no way of operation as can't find power switch for two seconds. Where is the power switch??? Read more

Comments: 0
Rating:

I did not received any of my order

Complaint from moetloml@gmail.com on 08 November 2020 about Wish.

I have ordered items from the wish, and I have followed the progress of delivery and to date, I have not received even a single item I have ordered. 1. Arriving by 06 Oct 2020 Original Arrival Date: 12 Jun 2020 Store:... Read more

Comments: 0
Rating:

No Products

Complaint from Monae on 07 November 2020 about Wish.

I made an order with wish months ago! I have not received any of my items. At this point i would like a refund!!! Shontella Anderson (925) 477-6454 5265 Percheron wy Antioch, California 94531 United States Payment Method Credit Card Visa xxxx8187 Item Summary Item Total $167.75 Shipping $45.00 Order Total $212.75 Read more

Comments: 0
Rating:

shoses

Complaint from ncampfield2@gmail.com on 07 November 2020 about Wish.

JUNE 2 2020 I PLACED A ORDER AND MADE A MISTAKE ORDERED SOME SHOSES. YOU SAID YOU WOULD TAKE THEM OFF MY BILL BUT YOU DID NOT' SO I NEED MY MONEY OR JUST GIVE THE SHOSES SIZE 6 Read more

Comments: 0
Rating:

non delivery

Complaint from VALENTINE14 on 07 November 2020 about Wish.

NON DELIVERY ORDER TRACKING REF UF474775675YP 2 X PURPLE COLOCASIA. ORDERED 15102020 DELIVERY DUE ON OR BEFORE 04112020. AS SPECIFIED BY YOU IN WRITING. NOW 3 DAYS LATE. Read more

Comments: 0
Rating:

Furious Disappointment

Complaint from Fanath on 07 November 2020 about Wish.

I have made multiple complaint about products several products which I ordered and never received them. Thought I reported the matter to WISH Customer Support, nothing has been done for either querying and the matter or simply processing my refund. Worst... Read more

Comments: 1
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?