Trustpilot Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Trustpilot over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Trustpilot complaint process

Do you have a dispute or had a bad customer experience with Trustpilot? Submit your Trustpilot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Trustpilot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Trustpilot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Trustpilot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Trustpilot complaints chart

We have received 10 complaints about Trustpilot over the last 12 months. The graph below shows a monthly breakdown.

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Trustpilot complaint statistics

Curious about Trustpilot's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

14
Total complaints
14
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 14 ratings

How to contact the customer service of Trustpilot?

Below, you will find the contact information for the complaint department of Trustpilot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-203-889-8444
Contact form:

You can contact the customer service of Trustpilot by calling +44-203-889-8444. If you want to reach out to Trustpilot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Trustpilot reviews: (14)

Authentic experiences shared by our community for your benefit.

Trustpilot a waist of time to write a review

Complaint from Marc Kohlhoff on 29 January 2023 about Trustpilot.

Hi guys , please do not waste your time on trustpilot .Trustpilot should change the name to no trustpilot . After i wrote a review about a scammer website from Germany , who... Read more

Comments: 0
Rating:

Slanderous response of my review

Complaint from Go on 11 July 2022 about Trustpilot.

I left a review about a Swingers Club called Xtasia they responded with a slanderous response. Accusing me of a crime with no proof, stating cohersion of my partner! Read more

Comments: 0
Rating:

Why they blocked my Account

Complaint from Liudmyla But on 20 May 2022 about Trustpilot.

Hello dear Officer. On my understanding Trustpilot means I can TRUST Trustpilot. I am buying a lot from NZ Sale company and always a lot problems too. NZ sale company have very bad customer service. When I do not received... Read more

Comments: 0
Rating:

Complaints against their integrity department

Complaint from Alleg1600 on 30 June 2020 about Trustpilot.

I left a review on a company called Hermes, on their reviews platform. My review was full of praise and compliment on the excellent service l received from them, on the delivery of my parcel and the nice delivery driver. Word for... Read more

Comments: 1
Rating:

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