Our sentiment meter has detected that Trustpilot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Trustpilot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Trustpilot? Submit your Trustpilot complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Trustpilot.
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We have received 10 complaints about Trustpilot over the last 12 months. The graph below shows a monthly breakdown.
Curious about Trustpilot's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Trustpilot. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Trustpilot by calling +44-203-889-8444. If you want to reach out to Trustpilot through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Michael Preedy on 21 March 2024 about Trustpilot.
I have been reviewing online casinos on Trustpilot and when I review a certain company they immediately take it down and send me an email saying their software detected a fake review. For one I am verified on... Read more
Complaint from Nomad357 on 09 March 2024 about Trustpilot.
I wrote an extensive review about my experiences with a company in Word and had it grammar-checked by ChatGPT. After posting it, I was told it was removed. I reached out to the Content Integrity team, and they told me my... Read more
Complaint from Debbie Scott on 24 January 2024 about Trustpilot.
I have tried over 8 times to write a review about a company I've had dealings with on 3 separate occasions. The company in question, flagged my reviews as fake, which promoted Trustpilot to request evidence of my interactions with... Read more
Complaint from Renato on 02 December 2023 about Trustpilot.
You cannot simple believe in ratings numbers in their website because they are made up. They put down a lot of badviews from some companies and do not even bother check if the good ones are legitim. So you have... Read more
Complaint from Discriminated against on 29 October 2023 about Trustpilot.
Trustpilot is discriminating against me and they keep removing my genuine reviews from my experiences. They are getting paid by companies to keep false and fake reviews up, and discriminating and removing my reviews. They shouldn't be the... Read more
Complaint from R.s on 15 October 2023 about Trustpilot.
Trustpilot.com keeps constantly removing all my reviews that I post, in regards to: CASINO REWARDS.COM also against OLG LOTTERY CORPORATION OF ONTARIO Every time I post an honest review about casino rewards, stating what types of things are being done to... Read more
Complaint from Ashiq11985 on 13 September 2023 about Trustpilot.
Hi, Trust pilot reviews are completely biased. It's on the favor of the company who pays them. I recently deposited money into my Astropay wallet, but the funds not arrived. It's been 16 days now. I posted a review about Astropay... Read more
Complaint from dnharley on 10 September 2023 about Trustpilot.
You / trustipilot have change that url link recently. If you look at the title butlers in the buff UK The .com is not butlers in the buff UK it’s an American website The profile was before linked to https://butlersinthebuff.co.uk/ As... Read more
Complaint from mcanada07 on 23 August 2023 about Trustpilot.
I posted a positive review for a dental office after receiving new teeth. My account was suspended and all my reviews taken down. I contacted them and they replied that if I give them receipts and other supporting documents that... Read more
Complaint from Nick Baxton on 17 August 2023 about Trustpilot.
I am contacting you as I recently posted a review on the Trustpilot platform on July 07, 2023, sharing my experience as a Shoppydeals.co.uk customer. However, I am surprised that Trustpilot.com informed me via email on August 04, 2023 that... Read more
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