Trustpilot complaint: Account suspended for alleged fake review.

Complaint from mcanada07 reported on 23 August 2023 about Trustpilot

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My complaint:

I posted a positive review for a dental office after receiving new teeth. My account was suspended and all my reviews taken down. I contacted them and they replied that if I give them receipts and other supporting documents that they would reinstate. I sent what they asked for and they still decided to suspended my account. I am extremely hurt by this and I need an explanation as to what exactly I can do to resolve the issue.

Suggested solution:

I would like an apology and my account reinstated.

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