Trustpilot complaint: Given 3.7 stars not 5 stars. Because not a plus member?
Filed 9 Oct 2025 by Holly
I’m a smalll business. Someone left a glowing review – 5. My overall rating is 3.7. This makes my company look bad on the search results. How is this possible. Is it because I am not paying the thousands a year they want me to? I asked to have the entire profile removed or to rectify the overall rating so it was actually based on consumer reviews. But no one responded.
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