Tripmonster Complaint Sentiment: Neutral

Our sentiment meter has detected that Tripmonster complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Tripmonster, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 30, 2024

Tripmonster complaint process

Do you have a dispute or had a bad customer experience with Tripmonster? Submit your Tripmonster complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Tripmonster.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Tripmonster complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Tripmonster?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Tripmonster complaints chart

We have received 4 complaints about Tripmonster over the last 12 months. The graph below shows a monthly breakdown.

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Tripmonster complaint statistics

Curious about Tripmonster's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

62
Total complaints
62
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 62 ratings

How to contact the customer service of Tripmonster?

Below, you will find the contact information for the complaint department of Tripmonster. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-844-701-4374

You can contact the customer service of Tripmonster by calling +1-844-701-4374.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Tripmonster reviews: (62)

Authentic experiences shared by our community for your benefit.

Refund of flights

Complaint from pgolash on 05 May 2022 about Tripmonster.

I booked 3 tickets worth 4000 USD from them from Delhi to Emirates. I cancelled my flight within 15 mins of booking. They showed that they will only deduct around 200 USD from the total amount. Now they are saying... Read more

Comments: 0
Rating:

No ation mail only cancelation mail

Complaint from Anduplx@yahoo.com on 08 April 2022 about Tripmonster.

I bought a Madrid-Mexico ticket, after making the payment I did not receive the ation from the airline. A few minutes later I received an email saying “Dear Alexandru Lucaciu We are writing to inform you that the airline... Read more

Comments: 0
Rating:

No one will answer the phone

Complaint from Ihatoum@shaw.ca on 18 March 2022 about Tripmonster.

I’m trying do see what happened with my refund each time i call tripmonster they say the average waiting time is 2 minutes 23 seconds 25 minutes later I got disconnected it’s been happening for so many times I’m going... Read more

Comments: 1
Rating:

Failure to Refund

Complaint from F.Prell on 13 March 2022 about Tripmonster.

On February 22, 2022, I booked roundtrip airfare with your company to fly Sun Country Airlines from Minneapolis to Denver (depart Minneapolis Feb. 24, return Feb. 28). My Tripmonster booking ID number is 20052363, the Sun Country reservation code... Read more

Comments: 0
Rating:

REFUND - BOOKING ID NO. 19758801

Complaint from Pinheiro on 11 March 2022 about Tripmonster.

A flight was booked for 4 passengers on 10 Jan 2022. Payment was made for all 4 passengers. SAA then cancelled flight. Tripmonster ed that refund would be made. We have to date not received refund despite numerous requests.... Read more

Comments: 0
Rating:

abnormal charges on cancellation of flight

Complaint from demmy on 10 March 2022 about Tripmonster.

Greetings, I received payment for a refund of my flight cancellation because I requested a change of flight because I would require a transit visa to travel through Brussels. Your agent was unable to make this modification. I was totally taken aback... Read more

Comments: 0
Rating:

Trip Monster “Fraudsters”

Complaint from Marius Snygans on 20 February 2022 about Tripmonster.

I went onto the web to search for the cheapest flight from Cape Town to Johannesburg. The trip came up with a price of R1095,69 and I selected the flight and entered my Credit Card details and proceeded with payment.... Read more

Comments: 0
Rating:

Not providing extra service that I paid for

Complaint from Mirjam on 11 January 2022 about Tripmonster.

I paid for an extra service that tripmonster would provide assistance with seat management selection, special and or extra baggage, special diets, pets, unaccompanied minors and special support changes or cancellations. However they are not responding to my emails... Read more

Comments: 0
Rating:

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