Tripmonster Complaint Sentiment: Neutral

Our sentiment meter has detected that Tripmonster complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Tripmonster, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

Tripmonster complaint process

Do you have a dispute or had a bad customer experience with Tripmonster? Submit your Tripmonster complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Tripmonster.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Tripmonster complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Tripmonster?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Tripmonster complaints chart

We have received 4 complaints about Tripmonster over the last 12 months. The graph below shows a monthly breakdown.

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Tripmonster complaint statistics

Curious about Tripmonster's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

62
Total complaints
62
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 62 ratings

How to contact the customer service of Tripmonster?

Below, you will find the contact information for the complaint department of Tripmonster. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-844-701-4374

You can contact the customer service of Tripmonster by calling +1-844-701-4374.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Tripmonster reviews: (62)

Authentic experiences shared by our community for your benefit.

Refund

Complaint from Anich on 31 July 2023 about Tripmonster.

Flight reservations number.UQ2WXD I booked a flight travelling for Copenhagen Denmark 12.12.2022 By British airway through TRIPMONSTER online booking British airway refused to pick us because we don't have transit visa which we didn't know before booking. But then British airway asked... Read more

Comments: 0
Rating:

Flights changed -

Complaint from Isabella29 on 20 June 2023 about Tripmonster.

Our flights were booked in July 2022 and we flew the outbound flight on Aug 19th 2022, from OTP to PIT, via LHR. NOw the inbound is scheduled for June 23rd, 2023 and there is a change operated by the... Read more

Comments: 0
Rating:

COVID CANCELLED SINCE 2020 NEVER REFOUND

Complaint from Irma Gonzalez on 09 June 2023 about Tripmonster.

I booked a trip from Cairo to Tunisia in 2020, they cancelled during covid19, and they never refund me. I have more than 20 emails we exchanged, and the last one was in 2022, from cust.serv@tripmonster.com, when they said they... Read more

Comments: 0
Rating:

Airlines canceled my flight

Complaint from Upset customer 2022 on 01 May 2023 about Tripmonster.

Tunis airlines canceled my flight and couldn’t get refund I called many many times but nothing Booking reference 21165539 Read more

Comments: 0
Rating:

Refund not received after cancelled flight

Complaint from JTQ23 on 06 March 2023 about Tripmonster.

I booked 3 flights through Tripmonster last summer. Air Malta changed the outgoing flight by over 24 hours and subsequently cancelled it in August. After trying to find an email address without any luck, I called the company and after... Read more

Comments: 0
Rating:

No refund and no way to contact

Complaint from Geegee on 27 February 2023 about Tripmonster.

I booked a return flight from Broome to Darwin and one of the flights from Broome to Darwin were cancelled by the airline. I asked for the flight to be refunded (the one way that was cancelled) and there has... Read more

Comments: 0
Rating:

Refund

Complaint from 21200693 on 15 February 2023 about Tripmonster.

I have cancelled my trips with FLYSAFAIR last year in July the trip was in Sep 2022,I submitted all requirements for the refund policy but I never received my Refund till now. Read more

Comments: 0
Rating:

Changed flights

Complaint from Kropi on 13 February 2023 about Tripmonster.

I booked a journey to Zanzibar in October 2022 and got ation. Yesterday I went to the airport in order to start my journey but I found out that there was no booking in my name. I couldn't understand what... Read more

Comments: 0
Rating:

Booking and Flight problem

Complaint from VinRey on 06 February 2023 about Tripmonster.

Ticket has been booked vice-versa (returned flight ticket) Finland to Manila - has been booked and ed and successfully ride a plane but my returned ticket Manila to Finland is not ed when I reached to Manila Airport, the personnel... Read more

Comments: 0
Rating:

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