Tripmonster complaint: Flights changed –

Name: Flights changed -
Item: Tripmonster
Rating: 1
Author: Isabella

Open 20 Jun 2023 149 views Travel

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Filed 20 Jun 2023 by Isabella

Our flights were booked in July 2022 and we flew the outbound flight on Aug 19th 2022, from OTP to PIT, via LHR. NOw the inbound is scheduled for June 23rd, 2023 and there is a change operated by the airline and with that, it no longer fits the schedule. However, I could not get in touch with tripmonster.com customer service.
Despite the fact that I paid protection for cancelation

Tripmonster complaint: Flights changed – — Photo Isabella uploaded with this complaint

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Case details

Status: Open
Company: Tripmonster
Filed: 20 Jun 2023
Rating: 1/5
Desired resolution: to refund money
Problem: Flight changed, agency unreachable
About: return flight

Progress

Filed
Company notified
Company replied
Resolved

20 Jun 2023 Complaint filed and published
20 Jun 2023 Message from Bizzy: we notified Tripmonster about this complaint.

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