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Tripmonster complaint: Not providing extra service that I paid for

Open 145 views Travel

Filed 11 Jan 2022 by Mirjam

I paid for an extra service that tripmonster would provide assistance with seat management selection, special and or extra baggage, special diets, pets, unaccompanied minors and special support changes or cancellations. However they are not responding to my emails in which I request assistance, there is no phone number or any method of contacting them and so they are not providing the service I paiid for.

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