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Tripmonster complaint: No ation mail only cancelation mail

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Filed 8 Apr 2022 by Alexandru

I bought a Madrid-Mexico ticket, after making the payment I did not receive the ation from the airline. A few minutes later I received an email saying “Dear Alexandru Lucaciu
We are writing to inform you that the airline has not ed your booking 20497694.
In the next few days you will receive your refund via the same payment method you used to make the booking. ” … after a few more minutes I received a new email saying the following
Hello [email protected]
Please click on the following link to access the site. …. after I clicked it tells me that I am not registered with this email, although they sent me the email at this address. Do not specify that I will receive any more payment because they say they can’t find me by mail. The amount is around 1250 e

Tripmonster complaint: No ation mail  only cancelation mail
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