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Tripmonster complaint: abnormal charges on cancellation of flight

Open 131 views Travel

Filed 10 Mar 2022 by Ademola

Greetings,
I received payment for a refund of my flight cancellation because I requested a change of flight because I would require a transit visa to travel through Brussels. Your agent was unable to make this modification.
I was totally taken aback by the reimbursement I received; the entire sum of money has vanished.
Please, I’m not sure what these deductions mean, and I’d like to know if this is standard aviation procedure.
19911413 is the reservation number, kindly look into this and I would appreciate feedback.

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