Thai Express Complaint Sentiment: Neutral

Our sentiment meter has detected that Thai Express complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Thai Express, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Thai Express complaint process

Do you have a dispute or had a bad customer experience with Thai Express? Submit your Thai Express complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Thai Express.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Thai Express complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Thai Express?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Thai Express complaints chart

We have received 0 complaints about Thai Express over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Thai Express complaint statistics

Curious about Thai Express's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 12 ratings

Thai Express reviews: (12)

Authentic experiences shared by our community for your benefit.

Food poisoning

Complaint from Zengdashan on 18 February 2022 about Thai Express.

To whom it may concern: My name is Shaojun Zeng, a veteran employee of Thai Express Restaurant kitchener. On Sunday, February 6th, about 10:30, I cooked the salmon heads and salmon bones I brought from the Thai Express Restaurant kitchener, and after... Read more

Comments: 0
Rating:

Rude Staff cursed at me

Complaint from GINAGILL on 15 April 2021 about Thai Express.

Called to notify staff that I had requested very less noodles and soup was full of noodles. Staff told me to deal with it Called again to ask for manager number and head office number: staff told me to go... Read more

Comments: 0
Rating:

Unprofessionnal cooks

Complaint from Patrick Germain on 06 February 2021 about Thai Express.

There is no way to reach the restaurant by phone. Nobody answers the phone even after a dozen calls. The cooks refuse to accept payment by gift card twice on the pretext of a computer problem. The cooks do not speak English... Read more

Comments: 0
Rating:

Terrible Service

Complaint from Shhmony on 01 December 2020 about Thai Express.

Date of visit: 11302020 Time of visit: 6:35 PM Receipt : 47 Location: Plaza Don Quichotte, Ile Perrot (QC ) Yesterday, I had placed my order through the BonApp and also made payment through the app. The reason I did so was to save time... Read more

Comments: 0
Rating:

Very disappointed

Complaint from Judithali on 26 November 2020 about Thai Express.

I was celebrating so I ordered 3 packs of the Basil Fried rice and 1 pack of the chicken pop for my family. My food was 30mins late, I called the restaurant several times to complain but they did not... Read more

Comments: 0
Rating:

Food not good

Complaint from littlelegs on 08 November 2020 about Thai Express.

On Saturday November 7th, at around 7 o' clock I purchased two number 8's and i mini soup. The mini soup spilled all over at the bottom of the bag because the lid was not properly closed, which... Read more

Comments: 0
Rating:

Bug in my soup

Complaint from Juliv on 11 October 2020 about Thai Express.

Got the soup special on Oct 9 for dinner. Totally unexpected as there were spoiled broccolis in my soup with 2 bugs!! Not only that my soup base tasted very bland. Not worth what I paid for! Read more

Comments: 0
Rating:

Not made according to given menu

Complaint from Deepali on 08 October 2020 about Thai Express.

On this Saturday night I ordered Vege pad Thai noodle s. They asked about which protein you wanted to add which I selected as tofu. After reaching home when I opened my meal I was so, disappointed that they put hardly... Read more

Comments: 0
Rating:

Wrong order.

Complaint from Complaint420 on 02 September 2020 about Thai Express.

They gave me the wrong order, asked for vegetable pad thai with tofu and I recieved only tofu. Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?