Thai Express complaint: Bug in my soup

Name: Bug in my soup
Item: Thai Express
Rating: 1
Author: Julie

Open 11 Oct 2020 285 views Fast Food / Delivery

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Filed 11 Oct 2020 by Julie

Got the soup special on Oct 9 for dinner. Totally unexpected as there were spoiled broccolis in my soup with 2 bugs!! Not only that my soup base tasted very bland. Not worth what I paid for!

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Case details

Status: Open
Company: Thai Express
Filed: 11 Oct 2020
Rating: 1/5
Desired resolution: Should expect the ingredients before serving to customers. I want a refund
Problem: Bugs and spoiled broccoli in soup
About: soup

Progress

Filed
Company notified
Company replied
Resolved

11 Oct 2020 Complaint filed and published
11 Oct 2020 Message from Bizzy: we notified Thai Express about this complaint.

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