Good day Team, am about to lose an interest on Telkom, first thing first I was not aware that debit orders are bouncing from Telkom until they suspend my account and they send me straight to their collectors, but the... Read more
Telkom complaints
Telkom Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Telkom over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Telkom complaint process
Do you have a dispute or had a bad customer experience with Telkom? Submit your Telkom complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Telkom.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Telkom complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Telkom?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Telkom complaints chart
We have received 6 complaints about Telkom over the last 12 months. The graph below shows a monthly breakdown.
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Telkom complaint statistics
Curious about Telkom's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
13 ratings
How to contact the customer service of Telkom?
Below, you will find the contact information for the complaint department of Telkom. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Telkom through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Telkom reviews: (13)
Authentic experiences shared by our community for your benefit.
Out of Stock device
Complaint from shirleynelsonx@yahoo.com on 03 October 2022 about Telkom.
I did an online upgrade after many messages from Telkom that i was due, completed all forms and received a call from someone who verified and ed all my details, then received a message to say the required device was... Read more
Poor customer service
Complaint from Celiwe on 08 September 2022 about Telkom.
On the 27 August 2022 I went to do upgrade with one of my lines where I was told that the phone was not available on stock and the sales person promised to call me to give me progress on... Read more
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