Our sentiment meter has identified a 100% increase in complaints about Sweetex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sweetex's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Sweetex? Submit your Sweetex complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 8 complaints about Sweetex over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sweetex's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mark Rogers on 25 November 2021 about Sweetex.
I enclose photos of the problem, basically the dispenser very cleverly and neatly cuts the pellet in half,handy if I say want one and a half sugars in my coffee, but a nuisance as I want two. Read more
Complaint from Sally Williams on 05 November 2021 about Sweetex.
i have purchased the sweetex dispenser and i thought it was faulty as my drinks are not tasting as sweet as they should however I now realise that 50% of the contents are less than half as thick as they... Read more
Complaint from lol on 05 November 2021 about Sweetex.
The dispenser gets jammed and doesn’t work correctly, sometimes dispensing 2 or crushing the tablets, other times it jams and needs a good whack. Having used this brand for a number of years I have had this issue twice in... Read more
Complaint from TRAMPLE on 27 October 2021 about Sweetex.
Each time I press the tab to get a sweetex they come out either broke , half tab , or not coming up at all. Read more
Every time I click on the dispenser it always gives half a tablet, This has happened on two dispensers that I have bought. Read more
Complaint from a d holmes on 24 October 2021 about Sweetex.
Purchased a dispenser of Sweetex around 2 months ago. Only use around 4 tablets a day. Dispenser has now stopped dispensing tablets and no longer makes the clicking noise it used to. Now stuck with dispenser with around 600 tablets... Read more
Complaint from graham.petty@btinternet.com on 16 October 2021 about Sweetex.
I have become embarrassed by the frequency of returning faulty Sweetex dispensers to Waitrose, and have written twice to the Company, first on May 30th and again on the 10th Sept. Both letters remain unanswered. Read more
Complaint from jetski on 10 October 2021 about Sweetex.
Batch L237 BBE 09 2023 barcode 5 011417 547755 There are a number of tablets in the 600 tablet dispenser which are not full size and are therefore not as sweet as should be. Read more
Complaint from Killiebill on 01 October 2021 about Sweetex.
I have been using Sweetex for many years as I believe them to be the best on the market. The canister that I have just finished was delivering many tablets that were half the thickness they should have been. I... Read more
Complaint from LynM on 12 September 2021 about Sweetex.
My dispensers always breakdown before the containers are empty. I currently have 3 not working in my cupboard Read more
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