Sweetex Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Sweetex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sweetex's offerings.

Sentiment data last updated on March 29, 2024

Sweetex complaint process

Do you have a dispute or had a bad customer experience with Sweetex? Submit your Sweetex complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sweetex.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sweetex complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sweetex?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sweetex complaints chart

We have received 8 complaints about Sweetex over the last 12 months. The graph below shows a monthly breakdown.

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Sweetex complaint statistics

Curious about Sweetex's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

96
Total complaints
96
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 96 ratings

Sweetex reviews: (96)

Authentic experiences shared by our community for your benefit.

Faulty dispensers

Complaint from David C on 04 May 2022 about Sweetex.

I have used Sweetex for years - usually the 800 tablet dispensers. Two dispensers in succession have failed. They jam solid and refuse to dispense. Even when the green mechanism is returned to its rightful place it jams again. On... Read more

Comments: 0
Rating:

Not as sweet

Complaint from tabbingtom on 21 April 2022 about Sweetex.

I have been using this product for over twenty years but have noticed with my last two purchases that instead of using two sweeteners I am having to use three to get the same level of sweetness. Have you changed... Read more

Comments: 0
Rating:

Sweetex tablets not dispensing properly

Complaint from samikebab on 10 April 2022 about Sweetex.

Dispenser not dispensing tablets. Have they been softened to dissolve better,and breaking inside, or is there something wrong with the disppenser? They come out sliced too. The last half dozen 700 dispensers purchased I have had to fight withbreak open to get... Read more

Comments: 0
Rating:

Faulty dispensers

Complaint from sweet tooth on 03 April 2022 about Sweetex.

I have used sweetex for years now because I am diabetic. Up until about 4 months ago I had no problems. Then I found that the dispenser for the 1200 pills suddenly stopped dispensing the pills and I would have... Read more

Comments: 0
Rating:

Sweetex

Complaint from Mrs j rodgers on 01 April 2022 about Sweetex.

I've used sweetex for years and this is the 3rd time ice bought 1200 file of sweetex and half way through using them the machine stops working, I have thrown out in the past but these arnt cheap, it's about... Read more

Comments: 0
Rating:

Sweetex

Complaint from Notsweetner on 21 March 2022 about Sweetex.

I purchased a new sweetex and there is no sweetness. It doesn't sweeten hot drinks. Read more

Comments: 0
Rating:

Dispenser often slices tablets in half .

Complaint from Janda on 17 March 2022 about Sweetex.

Discovered sweeter a while ago and was very impressed, tastes so much like sugar , first dispenser worked fine, second purchase sliced tablet in half frequently, however third purchase recently, is doing the same thing. Batch number L306 BBE. 112004. Why... Read more

Comments: 0
Rating:

Pack of 300 sweeteners

Complaint from Margaret1jill on 13 March 2022 about Sweetex.

Just opened a pack of sweeteners which contains 300 and it won’t let me dispense any of the products Read more

Comments: 0
Rating:

Half tablets

Complaint from Plasllwyd on 05 March 2022 about Sweetex.

My latest container of Sweetex ref.L295, the sweeteners come out sliced in half most of the time, occasionally I get a complete one……this has never happened before and I’ve been using them for years, has anyone else had this problem? Read more

Comments: 0
Rating:

Split iSweetex

Complaint from JoyThomas on 03 March 2022 about Sweetex.

In my latest sweetex container only about half the tablets come out as whole tablets. Tend to get half a tablet or one and a half in my drink. Never had this problem before but it's not encouraging... Read more

Comments: 0
Rating:

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