Tablets not whole
Complaint from The Eras 35 on 27 August 2021 about Sweetex.
The tablets in the container are coming out in bits not whole the code at the back is L249BBE 10 2023 Read more
Sweetex complaints
Sweetex Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Sweetex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sweetex's offerings.
Sentiment data last updated on April 25, 2024
Sweetex complaint process
Do you have a dispute or had a bad customer experience with Sweetex? Submit your Sweetex complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sweetex.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Sweetex complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Sweetex?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Sweetex complaints chart
We have received 8 complaints about Sweetex over the last 12 months. The graph below shows a monthly breakdown.
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Sweetex complaint statistics
Curious about Sweetex's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
97
Total complaints
97
Open Complaints
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Complaints pending
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Complaints resolved
1.3
97 ratings
Sweetex reviews: (97)
Authentic experiences shared by our community for your benefit.
Quality of tablets
Complaint from lizrob@live.co.uk on 26 August 2021 about Sweetex.
About a third of the tablets come out in bits or sliced in half. Very poor, we have been using Sweetex for many years and yes you get a few like it but never this bad. BBE 02 2024... Read more
Sweetex container delivering broken tablets
Complaint from Romwal on 25 August 2021 about Sweetex.
Bought this Sweetex item from Tesco. Since I purchased the item it has consistently delivered broken or split tablets which is very annoying. I have used Sweetex for years and this has never happened before. Have you any explanation why this... Read more
Dispensers not working correctly
Complaint from Lynnecooper3@hotmail.co.uk on 16 August 2021 about Sweetex.
This is the 2 nd dispenser in succession that has not worked properly. The dispenser appears to be cutting the tablets in half as they come out Or just not dispensing correctly Photo attached is the current dispenser not working correctly the... Read more
I keep having to break my sweetex in half and I would like you to make some for us to buy in half sizes please. thanks Read more
Little bits of green
Complaint from Ruth Copestake on 27 July 2021 about Sweetex.
Over the last months I keep finding little green specks at the bottom of my empty coffee cup. Wasn’t sure what it is but this morning when I made a cup of coffee and I pressed the top of the Sweetex... Read more
Dispenser will not deliver sweeten.
Complaint from Michael Dowland on 22 July 2021 about Sweetex.
Purchased a sweeter dispenser fromTesco and the thing will not deliver sweeter when required. Read more
Inconsistent sweeteners
Complaint from Dt1978 on 26 June 2021 about Sweetex.
I am a frequent user of the sweeter brand and have noticed That over the last few weeks my sweetness have been inconsistent in the sense that there are variable strengths to the small tablets, this is very... Read more
Sweetex nearly all tablet only bits or half tablets I have never had this problem before and I have used for about 25 years Read more
It’s empty as I opened the packet
Complaint from Alishah090302 on 11 June 2021 about Sweetex.
I bought the 600 tablets and I’ve opened it and it’s empty. I told home bargains walsall and they said I have to contact the manufacturer Read more
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