Not completely working properly
Complaint from Dogemone on 21 May 2021 about Sweetex.
This is not the first time that this has happened you are using the sweetex then it clogs up and they get stuck always using sweetex Read more
Sweetex complaints
Sweetex Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Sweetex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sweetex's offerings.
Sentiment data last updated on April 20, 2024
Sweetex complaint process
Do you have a dispute or had a bad customer experience with Sweetex? Submit your Sweetex complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sweetex.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Sweetex complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Sweetex?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Sweetex complaints chart
We have received 8 complaints about Sweetex over the last 12 months. The graph below shows a monthly breakdown.
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Sweetex complaint statistics
Curious about Sweetex's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
97
Total complaints
97
Open Complaints
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Complaints pending
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Complaints resolved
1.3
97 ratings
Sweetex reviews: (97)
Authentic experiences shared by our community for your benefit.
Unable to obtain product
Complaint from oldboiler on 13 May 2021 about Sweetex.
I purchased my sweetners after running out and i am unable to dispense any sweetners no matter how many times i press the button - it is so frustrating having a large brand new container1 Read more
Failure of dispenser and composition of tablets
Complaint from Nick K on 11 May 2021 about Sweetex.
The last 2 dispensers I bought have presented problems. The first was the dispenser itself; simply failing to dispense the tablets without repeated pressings and shaking of it - only sometimes with success. I attributed the problem to a fault... Read more
Tablets not complete
Complaint from Cyd on 12 April 2021 about Sweetex.
Most were half the normal size as though they had been sliced in half over two thirds of the dispenser were NOT whole tablets Read more
Loss of sweetness
Complaint from Leonard Simpson on 11 April 2021 about Sweetex.
Over the last couple of months we have noticed that sweetex isn’t as sweet as normal, myself and my wife have been using the sweetener for years now and just lately we’ve increased the amount to compensate. My wife normally... Read more
Sweetners wont dispurse
Complaint from Notsweetenough on 09 April 2021 about Sweetex.
When i press the green button to pit sweetners in my tea the are not coming out and it’s most frustrating Read more
Faulty Sweetex dispenser
Complaint from Decker on 08 April 2021 about Sweetex.
For the third time in six weeks the same problem has occurred, when you use it a few times, the dispenser sticks then bits of sweetex gets either stuck or bits of dust comes out, we have to take... Read more
Faulty Dispensers
Complaint from Chrissie on 01 April 2021 about Sweetex.
Like so many others I have the same complaint!. I have bought Sweetex for years but over the last few months there has been a problem when 'pressing the green button!. Either nothing comes out or bits of tablet are released impossible to... Read more
Poor dispenser with Sweetex
Complaint from Linda-harve1 on 28 March 2021 about Sweetex.
I have been buying Sweetex for many years but the last containerdispenser is terrible. Either there is no pill or it is parts of pill. Not really any good. Read more
Faulty dispenser
Complaint from Regor on 27 March 2021 about Sweetex.
Like others, our latest Sweetex dispenser almost always annoyingly chews up the tablets or sometimes jams. This appears to be a common and recent problem. Read more
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