Sweetex complaint: UNANSWERED LETTERS OF COMPLAINT

Name: UNANSWERED LETTERS OF COMPLAINT
Item: Sweetex
Author: Graham

Open 16 Oct 2021 172 views Food and Beverage Brands

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Filed 16 Oct 2021 by Graham

I have become embarrassed by the frequency of returning faulty Sweetex dispensers to Waitrose, and have written twice to the Company, first on May 30th and again on the 10th Sept. Both letters remain unanswered.

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Case details

Status: Open
Company: Sweetex
Filed: 16 Oct 2021
Desired resolution: Have the courtesy to reply to a customer.
Problem: Letters about faulty dispensers unanswered
About: sweetener dispensers

Progress

Filed
Company notified
Company replied
Resolved

16 Oct 2021 Complaint filed and published
16 Oct 2021 Message from Bizzy: we notified Sweetex about this complaint.

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