Skechers Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Skechers over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Skechers complaint process

Do you have a dispute or had a bad customer experience with Skechers? Submit your Skechers complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skechers.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skechers complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skechers?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skechers complaints chart

We have received 12 complaints about Skechers over the last 12 months. The graph below shows a monthly breakdown.

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Skechers complaint statistics

Curious about Skechers's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 16 ratings

How to contact the customer service of Skechers?

Below, you will find the contact information for the complaint department of Skechers. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-3411
Contact form:

You can contact the customer service of Skechers by calling 1-800-746-3411. If you want to reach out to Skechers through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Skechers reviews: (16)

Authentic experiences shared by our community for your benefit.

Bad Quality

Complaint from Ahmad K on 21 July 2023 about Skechers.

I purchased a brand-new Sketcher shoe, and I use it very rare (May be 20 times in a year). Recently I travelled on a business trip for three weeks, and I trust Skechers shoes will be the only shoes that... Read more

Comments: 0
Rating:

Inflated prices at exhibitions

Complaint from GMP on 19 June 2023 about Skechers.

Beware buying any Skechers shoes at exhibitions. I have done so and although the salesperson will convince you that they are a “special” price, they are in fact a highly inflated price! I paid £85 for a style that is... Read more

Comments: 0
Rating:

Shoes got cut in less than 2 months of usage

Complaint from RadwaK on 04 March 2023 about Skechers.

I buy all my daughter's shoes from Sketchers. This is the first time this takes place. I bought the shoes last May. I kept them in their boxes and used them in January 2023. Less than 2 months of usage... Read more

Comments: 0
Rating:

Faulty sewn seams

Complaint from Michael wheeler on 13 February 2023 about Skechers.

I have a pair of Skechers shoes. The threads on the seams on the inside and outside of each shoe have come apart leaving gaps on both shoes. This is one of the poorest quality shoes I have ever encountered... Read more

Comments: 0
Rating:

Can’t return

Complaint from Upset-customer on 30 January 2023 about Skechers.

I love sketchers but refuse to go there again until this is resolved. I bought 4 pairs of shoes, 1 of them is very uncomfortable and rubs the skin off the back of my foot so I return to return... Read more

Comments: 0
Rating:

Golf shoes

Complaint from Upset brown on 23 November 2022 about Skechers.

I have bought of your so call waterproof golf shoe there about as waterproof as a sieve there leak split I have had there 6mouth I will never buy a pair of your golf shoes again why can you make... Read more

Comments: 0
Rating:

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