Regus Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Regus over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Regus complaint process

Do you have a dispute or had a bad customer experience with Regus? Submit your Regus complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Regus.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Regus complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Regus?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Regus complaints chart

We have received 6 complaints about Regus over the last 12 months. The graph below shows a monthly breakdown.

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Regus complaint statistics

Curious about Regus's track record in addressing complaints within the Real Estate / Housing category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 6 ratings

How to contact the customer service of Regus?

Below, you will find the contact information for the complaint department of Regus. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Regus through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Regus reviews: (6)

Authentic experiences shared by our community for your benefit.

Referral of Tenant

Complaint from SAUK on 10 March 2024 about Regus.

16/01/2024 we referred a client who took a premises. They have moved in at the end of January along with paying a deposit and 2 months of rent. I was meant to get a referral fee of up to £500.... Read more

Comments: 0
Rating:

Regus Short-Term Office Solutions

Complaint from PatrickPD on 26 October 2023 about Regus.

Earlier this year, I approached Regus in Germany with a straightforward request to use their office space for 10 days. I paid for these 10 days under the impression that my needs were clearly understood. Only after the payment was... Read more

Comments: 0
Rating:

Retainer

Complaint from Cclifton03 on 18 October 2023 about Regus.

I was supposed to receive my retainer after 30 days of requesting it. I requested the retainer on 30 August 2023 and never received it. I reached out on 05 October and was told this has become a common occurrence... Read more

Comments: 0
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Lift out of order for more than 1 month

Complaint from williamqqhh on 22 September 2023 about Regus.

The office space I have leased is located in the East Road, Cambridge, and the elevator has been out of order since Early August 2023. It has been more than a month now, and I regret to inform you that... Read more

Comments: 0
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Late charge

Complaint from Beatrice Ng on 04 July 2023 about Regus.

I update my credit card information on the Regus Apps, which I was advised to install from day one, I received £1 transaction and a ation email saying the card information is accepted. I then received an email notice of my... Read more

Comments: 0
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Duplicate invoice mistake and auto renew contract

Complaint from Seehuey on 16 June 2023 about Regus.

On 13 Jun 2023, I having discussion with Ms Fidah regarding my duplicate invoices and termination contract issue. We have run through the invoices and realised there are duplicate charges and late payment charge on unreasonable timing. The invoice cycle... Read more

Comments: 0
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