My complaint:
The office space I have leased is located in the East Road, Cambridge, and the elevator has been out of order since Early August 2023. It has been more than a month now, and I regret to inform you that there has been no repair work initiated on the elevator so far.
This situation is becoming extremely urgent for me because I am scheduled to move my office next week. I have a substantial amount of office equipment and documents that need to be relocated, and the lack of a functioning elevator is causing significant disruption to this process. I have reached out multiple times for assistance, but to date, no solution or repair schedule has been provided.
I kindly request that Regus address this matter ly, ensuring that the elevator is repaired as soon as possible to facilitate a smooth office relocation process for me. Additionally, I would appreciate information on the reasons for the prolonged delay in resolving this issue to prevent similar situations in the future.
Please get in touch with me at your earliest convenience to provide information on the repair plan or any available solutions. You can reach me at:
Suggested solution:
reimbursment
