Many times was told that I would recieve multiple refunds but I never recieved any!! Read more
Peapod complaints
Peapod Complaint Sentiment: Neutral
Our sentiment meter has detected that Peapod complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Peapod, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Peapod complaint process
Do you have a dispute or had a bad customer experience with Peapod? Submit your Peapod complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Peapod.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Peapod complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Peapod?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Peapod complaints chart
We have received 1 complaints about Peapod over the last 12 months. The graph below shows a monthly breakdown.
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Peapod complaint statistics
Curious about Peapod's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
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Total complaints
9
Open Complaints
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Complaints pending
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Complaints resolved
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9 ratings
0% of all complaints resolved
Peapod reviews: (9)
Authentic experiences shared by our community for your benefit.
wrong products!
Complaint from blonstonypoint@att.net on 11 June 2022 about Peapod.
On Thursday morning June 9, 2022 I received my order from SS PeaPod with ELEVEN ITEMS I DID NOT ORDER!! I called customer service and someone was to contact me within 24 to 48 hours. Read more
Erratic driving
Complaint from mkb23000 on 17 December 2021 about Peapod.
While driving on 57 and merging to go over the south end bridge, driver in van 5025 flew up the ramp and cut people off. Traffic was at a near stop and he was doing 35-40 to bypass everyone.... Read more
Wrong number used by YOU
Complaint from Dolores Thompson on 04 December 2021 about Peapod.
We order our food from Peapod delivery and this time, you charged the amount on an OLD credit card number ending in 2024. That is not our current number and as a result of your ERROR we got a decline... Read more
Truck accident no resolve
Complaint from Empire Delivery on 14 May 2021 about Peapod.
I’m filing a complaint because a pea pod truck hit and totaled my work truck on 31921 , retail business services, which handles your insurance claims has yet to resolve or pay me for my losses . I have been... Read more
Truck: 1620 Peapod Delivery Disturbance 4-29-21_ 555 a.m.
Complaint from Abruptly Awakened on 29 April 2021 about Peapod.
At 5:55 a.m. on 4-29-21 the gentleman in the attached picture was delivering groceries to 50 Barker Street at 5:55 a.m. This HOA managed property has a delivery window for all deliveries to occur between 8:30 a.m. and 4:30 p.m.... Read more
Broken eggs
Complaint from Crad13 on 05 February 2021 about Peapod.
We ordered 2 of the 2.5 dozen eggs and 1 whole dozen of eggs were broken. We always shop at stop and shop but chose to order peapod as we do not have a car at the moment. The rest... Read more
Items never received
Complaint from Aahidalgo76@gmail.com on 15 November 2020 about Peapod.
I ordered with this company amd items we're never received. I try emailing them and wasn't able to..I try calling and they never answer and when they do they transfer you from department to department. I filed a claim with... Read more
I was charged wrong amount, and twice..
Complaint from Iris on 13 October 2020 about Peapod.
I was gi en my invoice by driver. $75.12. the I look at my bank statement and it says $81.20, and then two days later now I am charged again, but this time $85.12. Read more
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